Food and Beverage Attendant

The Role

We are seeking Food and Beverage Attendants in our restaurant and room service functions, to ensure our guests have a great experience dining with us.

These fun and busy service roles suit people who are used to working in a fast paced environment, such as a large restaurant or hotel. You will be a professional at working under pressure whilst working to tight timeframes and problem solving on the spot.

This is a full-time and part-time role with minimum 10 hours per week, and must be able to work in evening shifts

Responsibilities

• Provide a warm engaging welcome to all guests
• Preparation of the restaurant across all daily shifts
• Seating guests, taking orders and delivering exceptional service at all times
• Taking external and internal phone inquiries and delivery of room service
• Settling guest accounts
• Ensuring a positive resolution and follow up with any guest complaints

Requirements

• Previous experience in a busy hotel or restaurant environment
• Planning and organising skills and an ability to work individually and in a team
• Excellent time management abilities
• Flexible to work rostered shifts, including weekends, late nights and public holidays.
• Valid Right to Work in NZ

Benefits

He kura te tangata - We are all valued

As an employer of choice, we offer great employee benefits like life cover, outstanding health and wellbeing programs, and discounts on hotels, restaurants, bars and spas across our network -not just for you but in some cases your friends and family too!

• Fantastic discounted hotel rates and restaurant and spa discounts across our network
• Work for an Employer of Choice 2022
• Meals and uniform provided
• Free meals, and car parking available
• A competitive salary as well as best in the industry long service perks and anniversary vouchers
• Training on the job, online and through regular workshops/group events

Who We Are - Ko Wai Mātou

Here at Novotel Christchurch Airport, we have one passion, you! We care, we do the right thing and we work together. As a Novotel team member, you will demonstrate these values with your day-to-day actions, however great or small.

Novotel Christchurch Airport is part of the Accor Hotels franchise and Hind Management Group. Hind Management operates award-winning hotels, restaurants, bars and spas across New Zealand. Manaakitanga is at the heart of everything we do, guiding our commitment to exceptional hospitality, sustainability, and caring for our people and planet.

We believe 'We Are all Valued - He Kura te Tangata', and our success is a direct reflection of our people and our company culture.  Awarded ‘ Inclusive Workplace’ at the 2026 Diversity Awards, our people love coming to work every day and we think you will too!

Nau mai, haere mai, tauti mai!

At Accor and Hind Management, we celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of diverse backgrounds, including disabled and neurodivergent candidates. Should you require assistance or support and are unable to apply online due to an access need, contact our office (+64) 99051727 or email our Talent Acquisition Team at [email protected]. We will aim to respond within 48 hours Monday to Friday 9am - 5pm. 

E manawanui ana tātou - We care 

Ka mahi tahi tātou - We work together 

Ka whai tātou i te tika - We do the right thing 

He kura te tangata - We are all valued