Fire Alarm Service Technician

Total Fire Protection

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Grand Rapids, MI Until 8/21/2026 2+ years exp First posted March 27, 2026 Last posted March 27, 2026
Job description

Total Fire and Security is seeking an individual to join our team as a Service Technician. This position offers competitive compensation with an excellent benefits package. If you’re excited to be part of a winning team, TFS is a great place to grow your career. You’ll be glad you applied!

Responsibilities:

  • Test, service and maintain fire alarm, CCTV, card access, and intrusion systems in accordance with applicable NFPA and NEC codes with working knowledge of system controls, alarm panels, devices, and components.
  • Understanding of system schematics and wiring diagrams.
  • Troubleshoot and repair deficiencies.
  • Communicate with internal and external customers in a professional manner.
  • Proper use and operation of tools required to complete the appointment.
  • Complete service calls and/or inspections as scheduled in a timely manner.
  • On-call rotation with other technicians to handle emergency service.
  • Ensure company provided vehicle is clean and well maintained as required by company policies.
  • Ensure that all assigned tools are safeguarded and maintained.

Qualifications:

  • Hight School Diploma or equivalent required.
  • NICET II and/or state required certification required (FAST).
  • Minimum 2 years experience inspecting, servicing and/or installing fire alarm systems required.
  • 2 years experience with CCTV, Intrusion, & Card Access systems preferred
  • Must be able to work alone and as part of a team.
  • Must have mechanical aptitude.
  • Ability to operate a computer, tablet and read electronic blueprints required.
  • Valid driver's license with acceptable driving record required.

Job Type: Full-time

Pay: $25.00 - $36.00 per hour

Schedule: 8 hour shift - Monday to Friday

Benefits

At Total Fire Protection, we recognize that our employees are the backbone of our success, and we are committed to fostering a work environment that not only values their contributions but also supports their overall well-being. Here are some of the benefits you can enjoy as a valued member of our team:

  • Health insurance
  • 401(k) with matching (fully vested after 2 years)
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Flexible spending account
  • Health savings account
  • Professional Development
  • Paid Time Off & Holidays
  • Employee Referral Program
  • Company Events & Social Activities
  • Cell Phone Reimbursement
  • Travel Reimbursement
  • Yearly Apparel Allowance

By joining Total Fire Protection, you not only become part of a dynamic and innovative team but also gain access to a comprehensive benefits package designed to support your professional and personal growth. We are committed to investing in our employees' success and well-being.

Work Location: Multiple locations

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About this role

Summary

Service, test, and maintain fire alarm and security systems, troubleshoot issues, and ensure compliance.

Job title

Fire Alarm Service Technician

Experience level

2+ years

Minimum experience

2+ years exp

Industry

security

Location requirements

Grand Rapids, MI, on-site, with multiple locations; remote not allowed.

Salary

$25k–$36k

Management role

No

Skills & keywords

Required skills

fire alarm systemsCCTVintrusion systemsNICET IIblueprints

Preferred skills

card accessmechanical aptitude

Specializations

fire alarmCCTVintrusion systemssystem troubleshootingsystem maintenance
Locations

Structured locations inferred from the posting.

Grand Rapids, MI, USA

On-site City