Finnish Speaking Customer Support for Banking

Patrique Mercier Recruitment is delighted to offer an exciting opportunity for a Finnish Speaking Customer Support representative in the banking sector. This role is designed for customer-oriented individuals who are ready to assist Finnish-speaking clients with their banking inquiries and provide top-notch support in a professional environment. If you are fluent in Finnish and have a keen interest in the financial services industry, we encourage you to apply!

Responsibilities

• Deliver exceptional customer service via phone, email, and chat to Finnish-speaking clients.
• Assist customers with inquiries related to banking services, transactions, and account management.
• Resolve customer complaints and issues efficiently while maintaining a high standard of professionalism.
• Educate customers about available banking products and services.
• Document interactions accurately to ensure the highest level of service quality.
• Collaborate with team members to enhance the overall efficiency and effectiveness of the customer service team.

Requirements

• Fluency in Finnish (both spoken and written) is required.
• Strong communication and customer service skills.
• Prior experience in customer support or the banking sector is preferred.
• Excellent problem-solving abilities with a commitment to customer satisfaction.
• Ability to work independently and as part of a team.
• An interest in financial services and banking is advantageous.
• Familiarity with banking software is a plus.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )