Finnish Speaking Client Support Specialist

Patrique Mercier Recruitment is excited to provide a unique opportunity for a Finnish Speaking Client Support Specialist. In this vital role, you will be responsible for offering outstanding support to our Finnish-speaking clients, ensuring that their inquiries are addressed and issues resolved efficiently. Your fluency in Finnish and dedication to excellent service will be key in creating a positive experience for our customers. If you are passionate about client support and fluent in Finnish, we would love to have you join our team!

Responsibilities

• Deliver high-quality customer support via phone, email, and chat in Finnish.
• Assist clients with inquiries, troubleshooting issues, and providing product support.
• Efficiently resolve customer complaints to ensure satisfaction.
• Educate clients about our products and services to maximize their effectiveness.
• Maintain accurate records of customer interactions and follow up as needed.
• Collaborate with team members to improve service delivery and client experience.

Requirements

• Fluency in Finnish (both spoken and written) is essential.
• Strong communication and problem-solving skills.
• Previous experience in customer support or a related field is preferred.
• Excellent interpersonal skills with a strong focus on customer satisfaction.
• A positive attitude and ability to work well in a team environment.
• Familiarity with customer support software is a plus.
• A commitment to providing high-quality customer service consistently.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• Transportation Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training