Financial Analyst

Job Title: Collections Analyst (Call center)

Description:
Candidates must have Credit AND Collections experience.
Pharmaceutical Vision Care, a member of Pharmaceutical's Family of Companies, is recruiting for a Financial Analyst located in Jacksonville, FL

Key Responsibilities
Evaluates accounts on hold, releases held orders and evaluates past due to reduce the risk of bad debt write-off's by contacting customers to secure payment/follow up on overdue balances/resolves issues, and maintain detailed files on all past due accounts
Manage credit limits within policy and procedure guidelines.
Manage incoming customer inquires
Achieve metrics on past due balances while managing 30 Inbound and 50 Outbound phone calls per day and 50-100 orders released per day
Recommend bad debt write-offs and accounts for collection
Evaluate credit risk; approve changes on new account set-ups.
Perform system and process related projects.
Assists customers by researching issues concerning the customer's statements and or invoices.
Ensure adherence to SOX Internal Controls.

Qualifications:
BS/Associate's Degree in Accounting, Finance or Business related major
Minimum of 1 years in Credit Accounting environment and dealing with external customers
Proficiency with Excel, MS Word, Outlook, and other desktop applications, SAP experience preferred
Knowledge of standard and specialized collection procedures
Excellent time management, multi-tasking and organization skills
Customer focus and results oriented.
Empowered, persistent, results oriented
Ability to work in a global team environment

Call Center Experience