Financial Admin Assistant

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Job Description:

Role Overview

The Cash Application Executive is responsible for accurately applying customer payments to the appropriate accounts in a timely manner. This role ensures proper allocation of funds, reconciliation of accounts, and resolution of discrepancies to maintain accurate financial records.

Key Responsibilities

·        Process and apply customer payments (checks, wire transfers, ACH, credit cards) to the correct customer accounts

·        Ensure timely and accurate posting of receipts in the accounting system

·        Reconcile unapplied cash and resolve discrepancies

·        Identify and investigate payment variances, including short payments, overpayments, and deductions

·        Coordinate with internal teams (Accounts Receivable, Billing, Collections) for payment clarification

·        Maintain and update customer account records

·        Handle refunds, adjustments, and write-offs as required

·        Monitor aging reports and ensure proper allocation of cash

·        Prepare daily, weekly, and monthly cash application reports

Employee Skill Requirements

·        Excellent written and verbal communication skills

·        Strong interpersonal skills

·        Analytical and problem-solving abilities

·        Advanced reasoning and research skills

·        Decision-making capability

·        Good typing speed for data entry

·        Customer-focused approach

Prerequisites

·        Graduate/Postgraduate in any discipline (Finance & Accounting preferred)

·        Strong attention to detail with the ability to meet tight deadlines

·        Proven track record of excellent attendance

·        Self-driven and proactive attitude

·        Influence and persuasion skills

·        Strong customer orientation and understanding of service-related issues

·        Proficiency in MS Office

Educational Qualifications

·        B.Com

·        M.Com

·        MBA (Finance)

·        PGDBM

Industry Type

Courier / Transportation / Freight / Warehousing / Finance & Accounting

Role: Functional Area: ITES, BPO, KPO, Customer Service, Operations

Employee Type:
 

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