Field Technician

Latitude Inc

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Baltimore, MD on site Until 8/22/2026 First posted March 11, 2026 Last posted March 11, 2026
Job description
A well-established, family-owned healthcare technology company is seeking a Field Service Technician to support a growing client base across the Baltimore region. The organization provides personal emergency response systems designed to support seniors and individuals who require in-home safety monitoring.

Key Responsibilities

  • Install, configure, and service personal emergency response systems in client homes
  • Reset or replace equipment as needed and ensure devices are functioning properly
  • Provide friendly and patient support to seniors and individuals with disabilities
  • Troubleshoot basic device issues and respond to service requests
  • Maintain professional communication with clients and internal staff
  • Occasionally assist with training or supporting technicians in other regions (travel expenses covered)
  • Respond to equipment-related service calls when scheduled

Qualifications

  • Reliable personal vehicle and willingness to travel within the Baltimore region
  • Comfortable driving to service locations, including occasional longer trips (up to 2–3 hours round trip)
  • Strong communication and customer service skills
  • Professional, dependable, and comfortable working with seniors in their homes
  • Ability to work independently and manage appointments efficiently
  • Basic technical comfort with electronic devices (training provided)

Compensation (from employer):
15–20 USD per-hour-wage

About this role

Summary

Install, troubleshoot, and support emergency response devices for clients in homes

Job title

Field Technician

Experience level

entry level

Industry

healthcare

Location requirements

Baltimore, MD, travel within region, remote work not allowed

Salary

15–20 USD per-hour-wage

Management role

No

Skills & keywords

Required skills

drivingelectronic devices

Preferred skills

communicationcustomer service

Specializations

home serviceelectronicscustomer support
Locations

Structured locations inferred from the posting.

Baltimore, MD, USA

On-site City