Field Support Technician

Lisbon, Lisbon, pt on site Until 9/12/2026 2+ years exp First posted July 14, 2026 Last posted July 14, 2026
Job description

Inetum is a European leader supporting organizations as they navigate continuous technological change.

With deep industry expertise, a strong innovation culture, and a scalable international model, we help clients transform their operations and generate sustainable impact across business and society. 

Guided by European values, we empower local businesses to create positive impact and unlock society’s full potential. This vision drives us to deliver on our promises, attract the best talent, and turn uncertainty into opportunity, building a future where technology unleashes the possibilities within us all.

Responsible for on-site and remote IT support, focusing on end-user devices, workplace setup, and Microsoft 365 environments.

Main Responsibilities

  • Provide 1st and 2nd line support (on-site and remote)
  • Install and configure workstations and devices
  • Troubleshoot hardware, software, and network issues
  • Administer Microsoft 365 (Exchange, Teams, OneDrive, SharePoint)
  • Manage users in Active Directory / Entra ID
  • Manage devices via Intune and Autopilot
  • Support onboarding and offboarding
  • Handle equipment and ticket management
  • 2+ years of experience in IT support / field support
  • Knowledge of Windows 10/11
  • Experience with Microsoft 365, AD, and Intune
  • Networking basics (DNS, DHCP, VPN)
  • Driving license
  • Strong problem-solving and autonomy

Compensation (from employer):
1100 – 1200 EUR (MONTHLY)

About this role

Summary

Provide on-site and remote IT support, troubleshoot hardware/software, manage Microsoft 365 and network issues

Job title

Field Support Technician

Experience level

2+ years

Minimum experience

2+ years exp

Industry

technology

Location requirements

Lisbon, remote work allowed

Salary

$1k–$1k

Management role

No

Skills & keywords

Required skills

Windows 10/11Microsoft 365Active DirectoryIntunenetworking

Preferred skills

None specified

Specializations

IT supporthardware troubleshootingsoftware troubleshootingMicrosoft 365networking
Locations

Structured locations inferred from the posting.

Lisbon, Portugal

Hybrid City