Field Services Manager

General Atomics Systems Integration, LLC (GA-SI), an affiliate of General Atomics, is a provider of military and commercial engineering services. GA-SI is a leading-edge expert in systems integration technologies, reliability improvements, and controls system design.

This position is responsible for directing the design, development and implementation of field services activities including field installation, technical training and customer support and provides guidance to customer personnel in establishing operation, maintenance, and inspection procedures and techniques.

• Develops operating policy and procedure and interprets, executes and recommends modifications to organizational policies.
• Typically accomplishes objectives through subordinate management.
• May be responsible for decisions that impact outcomes where erroneous decisions would likely cause serious schedule delays and additional expenditures.

DUTIES AND RESPONSIBILITIES:
 

• Directs activities, work schedules and priorities of assigned management, professional and support staff while ensuring projects are completed on schedule and within budget.
• Represents the organization with customers, to effectively plan field installations, repairs and spares inventories.
• Develops and implements systems to effectively track repairs and spares inventories.
• Analyzes data to monitor usage and anticipate future needs. Provides customer sales support.
• Develops and executes innovative solutions to highly complex technical problems and issues.
• Determines technical solutions in accordance with product and customer specifications.
• Conducts briefings and provides consultation at technical meetings for internal and external representatives.
• Establishes operating policy and procedure and interprets, executes and recommends modifications to organizational policies.
• Directs the planning, selection, retention, and development of human resources to ensure the availability of the required staff. Assesses employee performance and participates in conducting appraisals and time reporting.
• Directs the implementation of configuration changes in the product and support field upgrades and operations.
• Maintains the strict confidentiality of sensitive information.
• Performs other duties as assigned.
• Responsible for ensuring all laws, regulations and other applicable obligations are observed wherever and whenever business is conducted on behalf of the Company.
• Responsible for ensuring work is accomplished in a safe manner in accordance with established operating procedures and practices.

We recognize and appreciate the value and contributions of individuals with diverse backgrounds and experiences and welcome all qualified individuals to apply.