Field Service Technician - Bucharest

About the Role

We are seeking a skilled and customer-focused Field Service Technician to join our team in Romania. In this role, you will be responsible for installing, maintaining, and repairing company equipment at client sites across the region. You will serve as a key point of contact between our company and our customers, ensuring high-quality service delivery and technical support.

Key Responsibilities

• Perform installation, configuration, testing, and commissioning of equipment at customer sites.

• Diagnose and repair mechanical, electrical, or software issues in the field.

• Provide preventive maintenance according to service schedules.

• Deliver technical support and training to clients on the use and maintenance of equipment.

• Document service activities using internal reporting systems (e.g., service reports, CRM tools).

• Maintain strong customer relationships through effective communication and timely service.

• Collaborate with internal teams (technical support, engineering, sales) to resolve complex issues.

• Follow company safety and compliance protocols during all field activities.

Requirements

• Proven experience as a Field Service Technician, or similar technical field role.

• Technical degree/diploma in Electronics, Mechanics, Mechatronics, IT, or a related field.

• Good understanding of mechanical/electrical systems and/or software troubleshooting.

• Strong problem-solving skills and attention to detail.

• Good written and spoken English (Romanian required).

• Willingness to travel locally (mainly Bucharest and surrounding regions).

• Valid driver’s license.

Preferred Qualifications

• Previous experience in servicing equipment related to [industry—e.g., healthcare, manufacturing, telecom].

• Knowledge of CRM or field service software tools.

• Customer service orientation and the ability to work independently.

What We Offer

• Competitive salary and performance-based bonuses.

• Company vehicle and tools for fieldwork.

• Opportunities for training and professional development.

• A dynamic, supportive work environment.

Let’s create a cleaner future together

Cleaning has emerged as a key contributor to health and safety, sparked by technology and innovation. At Nilfisk we are a driving force in this development. Being part of Nilfisk means thinking outside of the box, bringing your inspiring ideas to life, sharing the results, and learning from your setbacks. We believe that diversity is our greatest strength – as we achieve the best results from a wide variety of views and approaches. At Nilfisk, you have the freedom to be yourself and express your opinions. Nilfisk is firmly committed to growth and sustainability in everything we do. You will be empowered in your role as you collaborate with passionate colleagues on a quest to create a cleaner future.

Are you ready to make a change for a cleaner future?

About Nilfisk

Nilfisk is a world-leading provider of professional cleaning equipment and services, founded in Denmark in 1906. With approximately 4,500 employees across 45 countries and products sold in over 100 markets, we are committed to developing sustainable cleaning solutions that improve quality of life. We are a proud member of the United Nations Global Compact.

We embrace diversity and equality with an environment of inclusion. We encourage everyone to apply for the position, regardless of origin, race, ethnicity, religion, physical or mental ability, gender, gender-identity or expression, sexual orientation, and age.

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