Field Service Technician

Jobs.performancefoodservice.com

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Saugus, MA, US Until 10/5/2026 6+ years exp First posted August 6, 2026 Last posted August 6, 2026
Job description

Company Description:


Performance Foodservice, PFG's broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants, and other experts builds close relationships with customers - providing advice on improving operations, menu development, product selection, and operational strategies. The Performance team delivers delicious food but also goes above and beyond to help independent restaurant owners achieve their dreams.

Job Description:

We Deliver the Goods:
  • Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
  • Growth opportunities performing essential work to support America's food distribution system
  • Safe and inclusive working environment, including culture of rewards, recognition, and respect
  • It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Position Summary:
Responsible for installing and servicing equipment (e.g., dishwashers, chemical dispensing equipment, and coffee, hot chocolate and juice machines), primarily located at customer sites. Functions as a team member within the department and organization, as required, and performs any duty assigned to best serve the
company.

Position Responsibilities:
  • Responds to customer calls for service within 2 hours; on-call 24 hours per day within own individual territories (including holidays); on-call on a rotating basis.
  • Maintains vehicle parts inventory. Orders and picks up parts for service calls, as necessary. Performs annual inventory of shop, truck, parts, and equipment, and monthly inventories of equipment.
  • Maintains service vans, (e.g., tire pressure, fluids, washing/cleaning exterior and interior, etc.); reports any problems requiring vehicle repairs to Fleet Manager.
  • Installs and/or removes equipment, as required (e.g., dishwashers, chemical dispensing equipment, and coffee, hot chocolate, and juice machines.)
  • Evaluates and reconditions returned equipment; performs routine preventive maintenance for customers.
  • Performs record-keeping, including service reports and equipment transfer sheets.
  • Bills customers, as required, based on mark-ups and taxes; maintains catalogs and price lists; generates and responds to sales leads.
  • Performs other duties as assigned
  • Complies with all policies and standards


Benefits:

Click Here for Benefits Information

Qualifications:

• High School Diploma/GED or
Equivalent Experience
• 6 Months - 1 Year Equipment sales and/or maintenance
• Valid Driver License, Valid and in State

Preferred qualifications:

• 1 - 3 Years Equipment sales and/or maintenance within foodservice industry

EEO Statement:

Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.
About this role

Summary

Install, service, and maintain foodservice equipment at customer sites.

Job title

Field Service Technician

Experience level

6 months - 3 years

Minimum experience

6+ years exp

Industry

foodservice

Location requirements

Saugus, MA; remote work not allowed

Salary

Not specified

Management role

No

Skills & keywords

Required skills

driver licenseequipment maintenanceinstallationcustomer service

Preferred skills

foodservice industryequipment salesmaintenance

Specializations

equipment maintenanceinstallationcustomer servicefoodservice equipment
Locations

Structured locations inferred from the posting.

Saugus, MA 01906, USA

On-site City
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