Field Service Tech

Therma-Tron-X, Inc.

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Sturgeon Bay, WI on site Until 8/22/2026 First posted March 18, 2026 Last posted March 18, 2026
Job description
Report To: Customer Service Manager
 
Mission Statement:
To be a family that demonstrates extraordinary passion, hard work, and integrity with steadfast loyalty and support for those we serve: our employees, our communities, and our customers.
 
Position Summary:
 
The Field Service Technician is responsible for supporting our customers and their systems after installation and start-up. They must continue to carry the TTX values throughout their relationships with customers ensuring each issue is resolved to the best of our abilities.
As a Field Service Technician, you will be required to travel to customer locations, install new equipment, respond to service requests, troubleshoot equipment issues, and provide technical training on company equipment.

General Responsibilities

  • Respond to customer calls
  • Meet with customers to determine the nature of the service or repair.
  • Conduct routine equipment servicing out in the field.
  • Inspect and troubleshoot equipment failures.
  • Repair equipment and replace faulty parts.
  • Install and test new equipment.
  • Provide preventive equipment maintenance.
  • Provide technical training on new equipment installations.
  • Program VFD’s, temperature controllers, etc.
  • Complete job reports
  • Efficiently manage all service calls, providing high-quality customer service and repairs for jobs of all sizes.

Requirements

  • Minimum of an associate degree in Electrical Engineering, Electro-Mechanical Technology or equivalent experience
  • Proven work experience as a field service technician or related role.
  • Experience troubleshooting electrical and mechanical systems
  • Ability to travel up to 60% and work according to a changing schedule.
  • Must carry oneself in a professional manner, maintain positive interactions with both co-workers and customers
About this role

Summary

Support customer systems, install, troubleshoot, repair, and train on equipment.

Job title

Field Service Tech

Experience level

proven work experience

Industry

manufacturing

Location requirements

Sturgeon Bay, WI; travel up to 60%, remote work not allowed.

Salary

Not specified

Management role

No

Skills & keywords

Required skills

electricalmechanicaltroubleshootinginstallationprogram VFDspreventive maintenance

Preferred skills

None specified

Specializations

electricalmechanicaltroubleshootinginstallationmaintenance
Locations

Structured locations inferred from the posting.

Sturgeon Bay, WI 54235, USA

On-site City