Field Service Expert
TH153 Valmet Co. Ltd.
Apply to this job Pekanbaru Until 8/21/2026 First posted May 1, 2026 Last posted May 1, 2026
Job description
Field Service Expert – Pulp Mills (Lime Kiln & Pulping Maintenance)
Location: Pekanbaru, Indonesia
Are you a hands-on mechanical field service professional with strong Lime Kiln experience?
At Valmet, our field service professionals play a critical role in helping pulp mills improve reliability, safety, and maintenance performance. We are now looking for a Field Service Expert – Pulp Mills (Lime Kiln & Pulping Maintenance) to strengthen our service capability in Indonesia and selected APAC customer cases.
Valmet’s field service teams support customers with inspections, shutdowns, maintenance, troubleshooting, audits, installations and remote support. In pulp mills, our field services cover key process areas including white liquor plant and lime kiln systems, as well as broader pulping processes and equipment.
In this role, you will
- Deliver on-site field service support with primary focus on Lime Kiln and White Liquor Plant related maintenance and advisory work
- Provide backup support across Fiberline and pulping maintenance
- Support inspections, audits, troubleshooting, shutdown execution, mechanical follow-up and alignment-related work
- Advise customer maintenance teams and contractors during service execution
- Prepare professional service reports with findings, recommendations and follow-up actions
- Identify spare parts, service, upgrade and maintenance opportunities from site work
- Support technical scope definition, quotation input and customer discussions together with Valmet sales and service teams
- Train customer personnel and transfer maintenance know-how
- Travel within Indonesia and provide selected APAC support when needed
What we expect from you
- Diploma or degree in Mechanical Engineering
- Solid hands-on experience from Lime Kiln / White Liquor Plant environments
- Experience with rotary equipment alignment
- Experience in shutdown execution
- Ability to supervise contractors and coordinate practical site work
- Good communication skills in English
- Willingness to work at customer sites, including weekends and extended site hours when required
It is an advantage if you also have
- Experience in broader Fiberline / pulping maintenance
- Experience in field service reporting and customer recommendation presentations
- Experience in service sales support, quotation input or identifying improvement opportunities at site
Why join Valmet field services?
Valmet field service professionals work close to the customer and support maintenance, shutdowns, audits, inspections and practical problem-solving both on site and remotely. Our teams combine local presence with access to a global expert network, helping customers improve reliability, performance and long-term success.
If you enjoy practical site work, customer interaction, and solving real maintenance challenges in pulp mills, this is a role where you can make a direct impact.
About this role
Summary
Provide on-site mechanical support for pulp mill lime kiln and pulping equipment maintenance.
Job title
Field Service Expert
Experience level
solid hands-on experience
Industry
paper and pulp manufacturing
Location requirements
Pekanbaru, Indonesia; travel within Indonesia; APAC support possible
Salary
Not specified
Management role
No
Skills & keywords
Required skills
diploma in mechanical engineeringlime kiln experiencerotary equipment alignmentshutdown executioncontractor supervisioncommunication in english
Preferred skills
fiberline maintenanceservice reportingcustomer recommendationsservice sales support
Specializations
lime kilnpulpingmaintenancemechanical
Locations
Structured locations inferred from the posting.
Pekanbaru, Pekanbaru City, Riau, Indonesia
Work arrangement unknown City