Field Service Engineer (Controls)

Are you ready to take your controls expertise around the world?

At JBT Marel, what we do matters. We are a global leader in food processing technology, delivering innovative solutions that help customers improve efficiency, quality, and sustainability. To support our growing global customer base, we are looking for a highly skilled Field Service Engineer (Controls) to join our team in Sint-Niklaas, Belgium.

In this role, you will travel internationally to install, maintain, troubleshoot, and optimize advanced automated food processing systems. You will serve as a trusted technical expert, combining strong controls knowledge with excellent customer service skills to ensure our equipment operates at peak performance.

What You'll Be Doing

As a Field Service Engineer (Controls), you will play a key role in supporting customers across the globe throughout the lifecycle of their equipment.

Key Responsibilities

• Perform troubleshooting, diagnostics, and corrective maintenance on electrical, pneumatic, and PLC-controlled systems.
• Carry out preventive maintenance, equipment rebuilds, upgrades, and optimization activities.
• Support equipment installations, commissioning, and start-up activities at customer sites worldwide.
• Deliver technical training to customers on equipment operation, maintenance, and troubleshooting in English, French, and Dutch.
• Diagnose complex automation and controls issues, identifying root causes and implementing sustainable solutions.
• Follow all JBT Marel and customer health, safety, and food safety requirements, maintaining the highest standards at all times.
• Document all service activities accurately, including reports, findings, recommendations, and improvement opportunities.
• Identify spare parts requirements and recommend upgrades or modifications to improve equipment performance.
• Build and maintain strong customer relationships, acting as a trusted technical advisor.
• Collaborate closely with Technical Support, Engineering, Project Management, and Customer Care teams to ensure successful project execution and service delivery.
• Provide flexible support, including weekend work and occasional emergency response activities when required.

About You

You are a customer-focused and technically driven controls engineer who enjoys solving complex problems in a fast-paced international environment. You thrive on travel, enjoy working independently, and are passionate about delivering exceptional service.

We are looking for someone who has:

• Strong troubleshooting experience with PLC-controlled machinery and industrial automation systems.
• Solid knowledge of electrical and pneumatic systems.
• Excellent analytical and problem-solving skills.
• A proactive and hands-on approach to technical challenges.
• Strong communication and interpersonal skills with the ability to build customer trust.
• The ability to work independently while maintaining close collaboration with global teams.
• Flexibility to travel extensively on a global basis and support customer needs outside standard working hours when required.

Education, Knowledge & Experience

• Technical qualification in Electrical Engineering, Automation, Mechatronics, Industrial Controls, or a related discipline.
• Minimum 3 years of experience in a Field Service, Controls Engineering, Automation, or similar technical role.
• Experience troubleshooting PLC-based systems and industrial automation equipment.
• Ability to read and interpret electrical schematics, wiring diagrams, pneumatic drawings, and technical documentation.
• Experience working in food processing, manufacturing, packaging, or industrial machinery environments is advantageous.
• Fluent in English and Dutch, both written and spoken. A basic level of French is required too.
• Valid driver's license and passport with the ability to travel internationally.

What We Offer

• A challenging and rewarding global role with extensive international exposure.
• Opportunities to work with advanced food processing and automation technologies.
• Ongoing technical and professional development opportunities.
• A collaborative and supportive international team environment.
• Competitive salary and benefits package.
• Company vehicle, laptop, mobile phone, and travel-related expenses.
• Career growth opportunities within a global industry leader.

Commitment to Safety

At JBT Marel, safety is our highest priority. As a member of our team, you are expected to actively contribute to our safety culture, follow all company policies and procedures, and help ensure a safe working environment for colleagues, customers, and partners.

JBT Marel Vision & Values

In partnership with our customers, we are transforming the way food is processed. Our vision is of a world where quality food is produced sustainably and affordably.

Our core values are:

Unity | Innovation | Excellence

Interested?

If you are passionate about automation, controls, and international customer support, and you are looking to join a global technology leader, we would love to hear from you.

🌐 Learn more about JBT Marel at www.jbtmarel.com
🔗 Follow us on LinkedIn: JBT Marel

Join us and help shape the future of food processing technology.

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