Field Service Engineer

At JBT Marel, what we do matters, we know that the contribution of our employees leads to the success of our business.

Our purpose is to transform the future of food; this guides our vision of being the global leader in food and beverage technology, by harnessing the full power of JBT Marel to partner with our customers and pioneer sustainable innovation.

Our values show who we are at our best. As we Create with Collaboration, Serve with Integrity, Grow with Excellence, and Advance with Innovation.

As the Field Service Engineer, you will provide specialized technical field service for JBT Marel Food & Dairy line equipment, ensuring proper operation through maintenance, installation, diagnostics, and repair, with a focus on customer satisfaction and compliance with quality and safety standards.

You will report directly to the Supervisor of Field Service and you will be required to travel frequently (approximately 80% of the time).

On a given day, you might find yourself:

• Perform preventive and corrective maintenance services on installed equipment. 

• Respond to emergency breakdowns and unplanned service calls with immediate availability. 

• Carry out equipment installation and commissioning at customer sites. 

• Diagnose and resolve mechanical, electrical, and process-related issues. 

• Provide technical guidance and support to customers during services and projects. 

• Train customer personnel in the operation and maintenance of equipment. 

• Interpret technical manuals and documentation for proper service execution. 

• Prepare technical reports, service sheets, and track time and expenses in a timely manner. 

• Provide remote support for troubleshooting and problem resolution. 

• Ensure compliance with safety and quality standards in all activities.

Requirements:

• Bachelor’s degree in Engineering (Mechanical, Mechatronics, Electronics, or related field). 
• Ability to travel frequently
• English B1 or B2
• Valid Driver’s License
• Valid Passport
• VISA (Highly desirable)
• Experience in field service, preferably in the food industry. 
• Solid knowledge of mechanics. 
• Basic knowledge of electricity and electronics. 
• Strong troubleshooting and problem-solving skills. 
• Excellent communication and customer service skills. 

We are committed to our employees and will provide you with development and opportunities to allow you to be the best version of yourself at work, at home, and in your community.

We foster a genuine inclusive team culture enjoying collaborative working across our global teams to deliver world-class projects.

We encourage development - ensuring new experiences and challenges at JBT Marel to feed your growth!

Benefits: JBT Marel offers benefits on day 1 of your employment. Including: Medical, Dental, life insurance, short-term and long-term disability, family leave, vision coverage, and a matched 401(k) plan.

Commitment to Diversity: Diversity, Equity, Inclusion, and Belonging is a fundamental value to JBT Marel and critical to our future success. A thoughtful, focused, and sustained effort to work towards our DEIB goals is not just a principled choice, but also a business imperative.

Use of Technology in Our Hiring Process

JBT Marel uses technology-assisted tools, including artificial intelligence (AI), to support the review of applications. These tools help our recruiting teams identify skills and experience relevant to the role based on job-related criteria. All applications are reviewed by people, and AI is not used to make hiring decisions independently. We are committed to fair, consistent and inclusive hiring practices globally.

#LI-AR1