Field Excellence Program Manager

Job Summary

Job Requirements

• 10+ years in Sales Program Management / Field Excellence / RevOps / Enablement / GTM roles
• Strong exposure to enterprise B2B sales environments
• Experience working with senior leaders in matrix organizations
• Proven track record of managing end-to-end program lifecycle (planning → adoption → impact)

• Strategic translation: Converts strategy into actionable execution
• Program management rigor: Strong in planning, tracking, risk management
• Commercial acumen: Understands pipeline, bookings, forecasting, margin
• Data-driven mindset: Uses dashboards and insights to drive action
• Stakeholder management: Influences without authority across levels
• Communication: Clear executive updates, field messaging, and documentation
• Change management: Drives adoption during transformation initiatives

• Experience in enterprise technology (cloud, storage, SaaS, infrastructure)
• Familiarity with Salesforce, pipeline analytics, dashboards
• Exposure to MEDDICC, solution selling, partner-led growth
• Experience supporting leadership events and execution cadences in APAC

• Programs successfully land and scale in India with measurable adoption
• Sales teams demonstrate clear behavior change and execution discipline
• Dashboards provide actionable insights and early risk detection
• Strong field feedback loop improves program effectiveness
• India contributes scalable best practices across APAC

Job Responsibilities

• Establish and manage the Field Excellence organization to foster a high-performance sales culture.
• Manage transformation projects to upgrade the sales organization through strong leadership and coaching abilities.
• Implement and refine sales processes to ensure effectiveness across distributed teams via continuous measurement and feedback integration.
• Collaborate with executive leadership to align on defined priorities, programs, roadmap, and execution of sales practices and strategies.
• Engage with WW CCO on program initiatives. Work with APAC leaders on the following:
  • Understand program intention, target audience and RTM
  • Develop launch plan by Area/Country/Segment/District, based on program profile
  • Define program participants (including sales, marketing, channels, pre sales, sales operations, PS, finance, business desk, CSM etc.)
  • Define program KPI and milestone measurements
  • Define management systems data points (including but not limited to pipeline goals, booking goals)
• Implement metrics to measure the impact of programs and the improvement of sales success.
• Embed program output into existing management system and encourage ‘insights’ from stakeholders
• Program improvement - outline how a program’s processes can be improved in the future
• Provide opportunity for agile reaction if program succeed/fail to meet projections. 
• Provide constant feedback loop to global CCO on program acceptance, CSFs and results for constant improvement
• Program scope will stay flexible based on workload but will include product initiatives, professional services, renewals, learning services.
• Work with all functions to ensure that all Programs are coordinated and aligned with organizational objectives by providing a centralized coordination and support services.