Field Engineers Co-ordinator

Do you have a keen eye for detail? Are you organised, cool headed with excellent administration skills? If so read on…..

Our client are building a team of engineers to install smart electricity and gas meters in customers’ homes, offering fantastic levels of service and support, they have quickly established a reputation for service excellence, mainly through fast and friendly online operations - achieving a 5-star Trustpilot rating and a Which? Recommended energy supplier award for the last 2 years in a row.

We are working with them to recruit a Field Operations Co-ordinator based at their sites in Brighton and Shoreham.

The role:

We’re looking for a highly organised individual to support the on-boarding process of new engineers and day-to-day running of the field operations department.

You’ll be helping ensure the engineers have the appropriate level of training, qualifications and soft skills to enable them to deliver the fantastic level of customer experience expected. You’ll be organised, cool headed and interested in learning about the inner workings of a field force business. This is a broad and diverse role which will present plenty of interesting challenges for the right person.

Key responsibilities:

• On-boarding of new engineers including co-ordination of company induction

• Manage and monitor accreditation details – both company and individual

• Scheduling training and upskilling for our engineers

• Assisting with HR related tasks (recruitment, on-boarding)

• Co-ordinating and assisting in creation, review and roll out of company policies (incl. H&S)

• Provide administration support for the field operations team

This role is permanent with the client, hours are 40 per week offering a salary of circa £20k.

To apply for this role please send a CV via this site or call Faye on 01709 820102.