Field Customer Service Representative
CS&S Staffing Solutions
Apply to this job Fort Wayne, IN, us on site Until 8/21/2026 First posted February 23, 2026 Last posted February 23, 2026
Job description
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A global tier 1 automotive logistics vendor is seeking a Field Customer Service Representativefor their operation in the Ft Wayne area. The basic responsibility of this position will be to properly manage the automaker's assets between them and their suppliers. The ideal candidate will be an OEM (Tier 1, 2 or 3) account manager or sales rep. in the automotive industry.
Key Accountabilities and Duties
Provide face-to-face training on procedures and systems to ensure compliance
Account Analysis and control
Support automaker on new vehicle launches
Escalate issues if not resolved
Conduct audits of suppliers to ensure compliance
Work with suppliers, 3pls and manufacturing plant personnel
Requirements
Bachelor's degree or equivalent experience
Minimum of 2 yrs of sales/customer service - OEM and or logistics preferred, but will consider other sales/customer service experience
Ability to travel by car or plane to supplier/OEM sites
Ability to speak English AND Spanish is preferred, but required
Compensation: $62,000 + 10% bonus
Relocation: No relocation is being offered
About this role
Summary
Manage automaker assets, support vehicle launches, conduct audits, and train suppliers face-to-face.
Job title
Field Customer Service Representative
Experience level
2+ years
Industry
automotive logistics
Location requirements
Fort Wayne, IN, on-site, travel required; remote not allowed
Salary
$62,000 + 10% bonus
Management role
No
Skills & keywords
Required skills
customer servicesalesautomotive industrybachelor's degree
Preferred skills
bilingualcommunicationautomotive industry
Specializations
automotivelogisticsOEMaccount management
Locations
Structured locations inferred from the posting.
Fort Wayne, IN, USA
On-site City