Field Adjuster - Indianapolis/South Bend, IN (Local Only)

Alder Adjusting

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Indiana - Remote remote Until 8/23/2026 2+ years exp First posted November 3, 2025 Last posted November 3, 2025
Job description

Know your rights

Inform yourself of your rights and responsibilities by reviewing the content provided in the list below.

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

The Field Adjusters primary responsibility is to manage, investigate and resolve assigned property claims. This position is dedicated to providing customer service to policyholders by providing fair and timely resolutions of claims. The Field Adjuster understands insureds needs and provides advice in order to deliver appropriate solutions. The candidate for this position will need to live near Indianapolis or South Bend, Indiana.

The following are the usual, basic and essential functions of the position. These functions are not to be construed as an exhaustive list of all responsibilities, duties and skills required.

Essential Job Functions

  • Communicate with independent adjusters and other experts to gather information on claims
  • Negotiate and explain settlements with the insured and/or their representatives
  • Answer incoming telephone calls from agents, public adjusters, insureds, and other vendors
  • Review and analyze written information
  • Knowledge of multiple policy forms
  • Prepare reports based on the policy language
  • Prepare detailed estimates of the damage
  • Understanding of estimating software
  • Rely on training and guidance from management to plan and accomplish goals
  • Experience writing Property estimates using Xactimate or related software
  • Ability to climb on ladders to inspect roofs
  • Ability to carry a 40-pound ladder
  • Supports catastrophe operations as needed to include working extended hours during designated CATs

Required Knowledge, Skills & Ability

  • High School Diploma or GED
  • 2+ years property field adjusting experience
  • Working knowledge of Microsoft Office including Word, Excel and Outlook
  • Must possess Insurance License
  • Possession of other state license as required by management
  • Ability to work independently as well as a team player
  • Ability to multi-task
  • Computer savvy
  • Basic calculator skills
  • Working knowledge of ISO policies
  • Valid driver’s license
  • Wrapped Company vehicle provided
  • Bilingual preferred

#ZR

Benefit Highlights

  • Industry leading medical, dental and vision insurance plan
  • 401(k) Retirement Plan with a company match of 100%  on up to 5% of compensation (match is fully-vested immediately)
  • Generous PTO policy
  • Eligible for performance based bonuses
About this role

Summary

Manage and investigate property claims, evaluate damages, negotiate settlements, and support catastrophe operations.

Job title

Field Adjuster

Experience level

2+ years

Minimum experience

2+ years exp

Industry

insurance

Location requirements

Candidate must be near Indianapolis or South Bend, Indiana, no remote work

Salary

Not specified

Management role

No

Skills & keywords

Required skills

property claimsestimating softwareinsurance licenseMicrosoft Officedriving

Preferred skills

bilingual

Specializations

property claimsestimatinginsurance policyXactimatecatastrophe operations
Locations

Structured locations inferred from the posting.

Indianapolis, IN, USA

On-site City

South Bend, IN, USA

On-site City