FCM Korea YC Plant Customer Relationship Engineer

Overall responsibilities and duties

The Plant Quality Specialist is responsible for implementing process control programs that will assure production of finished goods that meet or exceed customer-specified requirements. He/she leads continuous improvements by utilizing the appropriate quality tools and provide data analysis.

The main missions of the role are:

• Conduct multiple projects simultaneously ranging from feasibility phase to post launch quality assessment and throughout production life
• Facilitate Failure Modes and Effects Analysis (FMEA) with Engineering in conjunction with advanced quality-planning activities and monitor the status throughout production life
• Develop, implement and maintain Statistical Process Control techniques
• Assure compliance of the documented quality system (ISO16949) and promote consistency throughout the organization
• Conduct investigations to determine causes of defects, make recommendations for corrective action
• Maintain customer complaint log and facilitate and participated in the corrective action process
• Instruct and train personnel in techniques and use of audit and testing devices
• Monitor and revise quality documentation as required
• Visit customers and suppliers when necessary. Acts as a liaison to internal and external customers
• Review all production methods for compliance to quality standards and for improvement of product and quality standards
• Perform all responsibilities with ISO16949 system requirements
• Strongly respect and follow knowledge of CoM & CoE

Qualifications

The ideal candidate will have/be:

Education: Bachelors degree in Mechanical Engineering/Automotive Engineering
(Minimum: Bachelor’s degree in any field)

Experience: 5 years automotive experience
(Minimum: 3 year)

Language: Basic English Reading and Speaking Level
(Korean Mandatory)

Competency

• Strong analytical and proven team oriented problem solving-skills required.
• Strong customer satisfaction orientation.
• In-depth knowledge of GD&T plan
• In-depth knowledge of Metrology
• In-depth knowledge of quality engineering techniques
• Above average communication skills and interpersonal skills