F&B Host/Hostess

Gatlinburg, TN, us on site Until 8/21/2026 First posted February 28, 2026 Last posted February 28, 2026
Job description

$16.00 / Hour - Use our Daily Pay benefit and get access to your pay as you need it.

Adjacent to Great Smoky Mountains National Park, the most-visited national park in the country, Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee, provides an amazing work environment with refreshing mountain breezes and spectacular views of the beautiful Great Smoky Mountains. As a member of the Westgate Smoky Mountain Resort team, you will meet and engage with guests who have arrived to enjoy all the Great Smoky Mountains have to offer and help them experience our world-class amenities such as the state-of-the-art Wild Bear Falls water park. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.

First impressions matter- and yours sets the tone. As a Host/Hostess, every guest you welcome is the beginning of an exceptional dining experience. From warm greetings to smooth seating transitions, you play a key role in creating a positive, memorable visit. At Westgate Resorts, your genuine hospitality leads the way.

Duties:

  • Greet guests warmly with enthusiasm.
  • Keep dining areas clean and set.
  • Ensure critical communication with the kitchen and service team is maintained.

To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares out commitment.

  • ABC Certification required within 30 days of Hire, must be maintained on a current/valid status.
  • Meets state minimum age to serve alcohol.
  • High school diploma or general education degree GED.
  • The Team Member must regularly lift and/or move up to 50 pounds.
  • Follow instructions without close supervision.
  • Must be able to work weekends and holidays as needed.
  • Required to pass a background screen, drug test, and prove eligibility to work in the United States.

Why Westgate? 

  • 401K with generous company match
  • Get access to your pay as you need it with our Daily Pay benefit
  • Wellness Programs
  • Fun, family culture
  • Employee Assistance Program (EAP)
  • Exclusive discounts for Team Member (i.e., hotels, resorts, restaurants, entertainment, etc.)
  • Advancement & development opportunities
  • Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.

Compensation (from employer):
From 16 USD

About this role

Summary

Greet guests, manage seating, ensure cleanliness, communicate with kitchen, embody hospitality values

Job title

F&B Host/Hostess

Experience level

entry level

Industry

hospitality

Location requirements

Gatlinburg, TN, US; remote work not allowed

Salary

From 16 USD

Management role

No

Skills & keywords

Required skills

high school diplomaability to lift 50 poundsABC certification

Preferred skills

None specified

Specializations

greeterhospitalityrestaurant
Locations

Structured locations inferred from the posting.

Gatlinburg, TN 37738, USA

On-site City