F&B Associate

Job Overview

As an F&B Associate, you play a crucial role in ensuring exceptional guest experiences by providing efficient and friendly food and beverage service. Your responsibilities include taking orders, serving meals, and maintaining a clean and organized dining environment. You will collaborate with team members to deliver high-quality service and contribute to the overall success of the F&B operations .

Key Job Responsibilities 

·         Greet and welcome guests in a friendly and professional manner. 

·         Take customer orders, answer questions, and make menu recommendations. 

·         Relay orders to the kitchen and ensure accurate and timely delivery of food and beverages. 

·         Serve meals and drinks in accordance with established standards and presentation guidelines. 

·         Handle guest inquiries, concerns, and requests promptly and courteously. 

·         Maintain a clean and organized dining area, including setting up tables and clearing dishes. 

·         Collaborate with kitchen and the F&B team to ensure smooth coordination of service. 

·         Upsell menu items and promote special promotions to enhance the guest experience. 

·         Process customer payments and handle cash transactions accurately. 

·         Follow hygiene and safety guidelines to ensure a clean and safe working environment. 

·         Assist in restocking and replenishing supplies as needed. 

·         Work collaboratively with team members to achieve overall F&B goals and guest satisfaction.

·         Uphold environmental, health, and safety standards in alignment with organizational policies.

·         Adhere to the company’s environmental, health, and safety procedures and policies. 

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