External Sales and Service Advisor OBR(TALENTPOOL-Boom Street ) (Evergreen) (Open)

FirstRand Bank Limited

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Pietermaritzburg Until 10/6/2026 First posted June 5, 2026 Last posted August 7, 2026
Job description

Job Description

To execute defined sales activities within a designated area, meeting set targets and fostering strong client relationships through consistent engagement and service excellence.
  • Identify and escalate potential risks which may lead to increased costs Adhere to standards and procedures to reduce costs
  • Identify process improvements to save costs
  • Drive and increase an average balance of a specific portfolio of assets Identify and utilize opportunities for net income return growth
  • Identify and utilize opportunities for liability growth
  • Achieve the Net Income Return for the Business
  • Drive an increase in average balance of specific portfolio of liabilities
  • Contribute to client service delivery culture through adherence to approved organisational service delivery principles
  • Resolve customer dissatisfaction/complaints by taking ownership of the problem
  • Deliver exceptional service adhering to relevant SLA agreements and offering appropriate solutions

 

Important Closing Date Note

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

14/08/26

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

About this role

Summary

Execute sales activities, foster client relationships, deliver service, and identify cost-saving opportunities.

Job title

External Sales and Service Advisor OBR(TALENTPOOL-Boom Street ) (Evergreen) (Open)

Experience level

null

Industry

finance

Location requirements

Pietermaritzburg, no remote work allowed

Salary

Not specified

Management role

No

Skills & keywords

Required skills

salesclient engagementrisk managementcustomer servicecost reduction

Preferred skills

None specified

Specializations

client relationshipssales activitiesservice deliveryrisk identificationcost reduction
Locations

Structured locations inferred from the posting.

Pietermaritzburg, South Africa

On-site City