Expanded Access Program Associate

Responsibilities:
• Maintaining and updating project plans and ensuring the Program is running to time and schedule
• Undertakes all aspects of Client onboarding administration liaising with colleagues in quality, finance and legal to ensure all activities are in place prior to program go live
• Organizes weekly client calls including working with the Program Manager to set clear meeting agendas, note taking and timely provision of minutes and actions to clients
• Supports with day to day client queries and escalates and follows up internally to ensure appropriate and timely answers are provided
• Works closely with the Program co-ordinator team to track and understand the status of HCP enquires, requests and orders. Is able to provide weekly updates to Clients during weekly meetings
• Tracking of all monthly reporting, inventory and maintains budget forecast for provision to clients
• Produces monthly reports for clients aside the Program Manager
• Supports client invoicing at end of month
• Deputizes for Program Manager in periods of absence or leave

Candidate Requirements

• Educated to degree level ideally in a life sciences discipline
• Competent with Microsoft Office and able to easily navigate Power point, Excel and Word
• Good written and communication skills and capable of independently managing straight forward communications with clients
• A desire to build a career within the Pharmaceutical industry and a keenness to learn the basis of the interesting yet sometimes complex world of Expanded Access
• These should be a mix of technical skills (i.e. specific skills required to succeed) and behavioral skills (i.e. communication, attitude etc.)
• Must be able to undertake reasonable levels of travel to satisfy internal requirements and client requirements