Executive search for Inbound Tech Support Process

Adeeba e Services Pvt. Ltd.

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Kolkata, WB, in on site Until 8/21/2026 First posted February 25, 2026 Last posted February 25, 2026
Job description

Job Description: Taking inbound calls with printer, router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.

Candidates Profile:
• Must Have Experience in Outbound Tech Support for more than 8 months to 1 year
• Must know how to close their own calls.
• Must have good convincing skills in English(Mandatory)
• Must have Experience in handling calls of printers, routers and anti viruses

Benefits & Facilities:
• Fixed Salary on 1st of every month in Salary account + High Incentives Daily Sales Incentives Attendance Incentive Monthly Sales Incentives
• Hike of 15% -20% on last drawn salary Loyalty Bonus of Rs.5000 every year
• Referral Bonus of Rs.1500 per candidate.
• No extension of shift timings
• High prospect of growth
• Salary Increment after 9 months.
Shift timing - US/UK
Working Days: 6 days
Interview: Monday to Saturday from 12:30 pm to 5:30

NOTE: This is a direct company post. We do not charge recruitment fees.

FRESHERS /DOMESTIC BPO CANDIDATES ARE NOT ALLOWED

Contact HR @ Paromita 03365246525/8016099788

About this role

Summary

Provide inbound technical support, diagnose issues, sell support plans, and handle customer calls.

Job title

Inbound Tech Support Process

Experience level

8 months to 1 year

Industry

technology

Location requirements

Kolkata, WB, in; on-site work only

Salary

Not specified

Management role

No

Skills & keywords

Required skills

Englishcall closingticket diagnosissoftware sales

Preferred skills

None specified

Specializations

printerrouterantivirus
Locations

Structured locations inferred from the posting.

Kolkata, West Bengal, India

On-site City