ETIC, Software Engineer - Application Support-Senior Associate

Key Responsibilities 

• Analyze and understand Solution Designs to ensure applications are functioning as intended. 

• Investigate and interpret application logs to identify root causes of issues. 

• Classify and route errors appropriately: 

• Escalate issues to the responsible teams, as needed. 

• Communicate effectively with stakeholders, following established guidelines. 

• Support development tasks when needed, contributing to scalable and maintainable solutions. 

Required Skills & Experience 

• Bachelor’s or higher degree in Computer Science, Software Engineering, or a related field. 

• 4+ years of experience in building and maintaining reliable, scalable services/platforms. 

• Ability to understand and work with Solution Designs and technical documentation. 

• Advanced technical understanding of APIs, Microservices, Logging, and Error Handling. 

• Strong problem-solving, analytical and troubleshooting skills. 

• Previous experience working in Agile teams is a plus. 

• Experience in consulting or working within multinational environments. 

• Strong communication skills. 

• Strong understanding of OOP and SOLID principles. 

• Proven coding experience using one of: (C#, Java, Python or Node) is a must 

• Proficiency in SQL databases is a must. 

• Familiarity of No-SQL databases is a plus. 

• Familiarity with cloud providers (Azure, AWS or GCP) 

• Familiarity with message brokers and queues (e.g., Kafka, RabbitMQ). 

• Familiarity with front-end technologies (JavaScript, Angular, React) 

• Exposure to code quality tools (e.g., SonarQube). 

Education 

• University Degree in a relevant field. 

• A Software Engineering Diploma or Master’s degree is a plus