Estonian Speaking Hospitality Service Consultant

Patrique Mercier Recruitment is excited to offer a unique opportunity for an Estonian Speaking Hospitality Service Consultant. In this vital role, you will be the main point of contact for Estonian-speaking clients seeking exceptional hospitality services. Your dedication to outstanding customer service and your understanding of the hospitality industry will allow you to provide personalized solutions that improve the overall client experience. If you are passionate about hospitality and fluent in Estonian, we would love to hear from you!

Responsibilities

• Engage with clients in Estonian to understand their specific hospitality service needs.
• Provide knowledgeable consultations and customized solutions that enhance client satisfaction.
• Assist clients in exploring available hospitality offerings and support their decision-making processes.
• Address inquiries and resolve issues efficiently to ensure a high level of client satisfaction.
• Collaborate with team members to enhance service quality based on client feedback.
• Stay updated on industry trends and developments in the hospitality field.

Requirements

• Fluency in Estonian (both written and spoken) is mandatory; knowledge of English is a plus.
• Solid understanding of hospitality service standards and best practices.
• Excellent communication and interpersonal skills.
• Previous experience in customer service or the hospitality industry is preferred.
• Strong problem-solving skills focused on enhancing the customer experience.
• Able to work independently as well as collaboratively within a team.
• Willingness to learn and adapt to industry changes.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )