Especialista de Operación y Servicio - Veracruz

GB035 Mercer (UK) Limited

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Puebla - Komplex Until 8/21/2026 2+ years exp H-1B sponsor history First posted June 15, 2026 Last posted June 15, 2026
Job description

Company:

Marsh

Description:

Especialista de Operación y Servicio - Veracruz

Estamos buscando a una persona talentosa para unirse a nuestro equipo de Marsh. Este puesto estará basado en Veracruz en un esquema Onsite requiere trabajar toda la semana en la oficina, con un horario de 8:00 am a 5:00 pm

Contaremos contigo para:

  • Atención a cliente

  • Ingreso de trámites de Gastos Médicos Mayores y Vida

  • Análisis de documentación recibida

  • Uso de portales de distintas aseguradoras

  • Registro de actividades en tiempo real en plataformas de Marsh

  • Contacto con equipo de RH con el cliente

Lo que necesitas tener:

  • Licenciatura trunca o concluida de áreas administrativas

  • 2 años de experiencia mínimo en seguros de preferencia en Beneficios

  • Excel: Tablas dinámicas y cruce de base de datos

  • Conocimiento en temas de seguros de GMM, Vida ect.

  • Manejo de clientes complejos

Lo que te hace destacar:

  • Competencias

  • Comunicación con el cliente

  • Negociación

  • Solución de Problemas

Por qué unirte a nuestro equipo:

  • Te ayudamos a ser tu mejor versión a través de oportunidades de desarrollo profesional, trabajo interesante y líderes que te apoyan.

  • Fomentamos una cultura vibrante e inclusiva donde puedes trabajar con colegas talentosos para crear nuevas soluciones y tener impacto en colegas, clientes y comunidades.

  • Nuestra escala nos permite ofrecer una variedad de oportunidades de carrera, así como beneficios y recompensas para mejorar tu bienestar.

Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

About this role

Summary

Manage client insurance processes, analyze documentation, use insurance portals, ensure service quality.

Job title

Especialista de Operación y Servicio - Veracruz

Experience level

2+ years

Minimum experience

2+ years exp

Industry

insurance

Location requirements

Onsite in Veracruz, work in office 5 days a week

Salary

Not specified

Visa sponsorship

H-1B sponsor history

Management role

No

Skills & keywords

Required skills

Excelknowledge of insurance GMM and Vidaclient handlingcommunicationnegotiation

Preferred skills

problem solving

Specializations

insurancecustomer servicedocument analysisclient management
Locations

Structured locations inferred from the posting.

Unknown location

On-site

Heroica Veracruz, Ver., Mexico

On-site City
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