ERN Administrator with Italian (m/f/x)

Marken Brasil Servicos de Cadeia de Suprimentos Ltda

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PL - LODZ GLOBAL BUSINESS SERVICES - GBS (PLLDZ) PL - WROCLAW GLOBAL BUSINESS SERVICES - GBS (PLWCW) Until 10/6/2026 0+ years exp First posted August 7, 2026 Last posted August 7, 2026
Job description

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Job description:

  •  General administrative tasks
  •  Resolving customer queries regarding package deliveries
  •  Dealing with customer complaints via phones or e-mails

We expect from applicants:

  • Very Good Italian (writing and speaking)
  • Good English
  • Strong communications skills
  • Ability to work under time pressure
  • Soft skills: problem analysis, problem solving, good decision making
  • Ability to deal with multiple tasks
  • At least six months employment track at current position in UPS (for internal candidates only)

Benefits: 

  • Stable employment based on an employment contract 

  • Social benefit package (including sport package, life insurance, health care, pension scheme, co-financing of corrective glasses, additional social benefits) 

  • Wellbeing program – access to a platform of emotional support and coaching for our employees and their families 

  • Access to a training platform enabling the development of various competences 

  • Full training and support of the team after the implementation period 

  • Equipment for work 

  • Gaining valuable professional experience in an international environment 

  • Using foreign language in daily business contacts 

  • Employee referral program 

  • Possibility to get involved and develop your passions by participating in employee committees (charity initiatives, sports committee, employee newsletter, etc.) 

Before proceeding with the recruitment process, please familiarize yourself with the procedure at the following link: https://ups.pagetiger.com/bdpxpfu 


Employee Type:
 

Fixed Term (Na czas określony)


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About this role

Summary

Perform administrative tasks, resolve customer queries, and handle complaints in Italian and English.

Job title

ERN Administrator with Italian (m/f/x)

Experience level

at least six months employment track in current position in UPS

Minimum experience

0+ years exp

Industry

logistics

Location requirements

Lodz or Wroclaw, Poland; remote not specified

Salary

Not specified

Management role

No

Skills & keywords

Required skills

italianenglishcommunicationproblem solvingtime management

Preferred skills

None specified

Specializations

customer serviceadministration
Locations

Structured locations inferred from the posting.

Łódź, Poland

On-site City

Wrocław, Poland

On-site City
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