Entry level Service Desk Technician
Ask IT Consulting
Apply to this jobASKITC is an equal opportunity employer, which is a global staffing, consulting and technology solutions company, offering industry-specific solutions to fortune 500 clients and worldwide corporations. We have openings for Network Security Engineer for one of our client at Columbia SC
The Service Desk is responsible for Tier I and II support. The temporary positions include Tier 1 as well as answering all incoming calls to the Service Desk. Due to the importance and high visibility of this position, it is expected that a person coming in to the Service Desk have basic troubleshooting skills of computer systems and software, customer service skills and knowledge of answering phones in a call center environment.
Summary
Provide Tier I and II support, troubleshoot systems, handle customer calls, ensure issue resolution.
Job title
Entry level Service Desk Technician
Experience level
entry level
Industry
staffing
Location requirements
Located in Denver, CO, remote work not specified.
Salary
Not specified
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Denver, CO, USA