Entry Level - Service Agent

Government Employees Insurance Company

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GEA - NY Buffalo 2 Until 8/21/2026 First posted March 18, 2026 Last posted March 18, 2026
Job description

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. 

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. 

When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.

If you’re the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with the GEICO Local Office in Kenmore!

We’re looking for a Customer Service Representative for our office. This role is for people who want to provide our existing policyholders the excellent customer service they want and need. In this role, you will handle requests on inbound calls and walk-in customers. You will also make outbound calls for customer follow up. Join our team to deliver personalized service that demonstrates the value of being insured by GEICO.


 

Annual Salary

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.


 

At this time, GEICO will not sponsor a new applicant for employment authorization for this position.
About this role

Summary

Assist customers with inquiries, handle calls, and provide personalized insurance support.

Job title

Customer Service Representative

Experience level

entry level

Industry

insurance

Location requirements

Buffalo, NY; on-site role, no remote work allowed.

Salary

Not specified

Management role

No

Skills & keywords

Required skills

communicationproblem solvingcustomer service

Preferred skills

None specified

Specializations

customer serviceinsurance
Locations

Structured locations inferred from the posting.

Buffalo, NY, USA

On-site City