Entry Level Customer Support ($16/hr - USC & GC only)
Kellton Tech
Apply to this jobFinance
Top Skills:
1. Analytical Reasoning
b. Detailed & Organized
c. Customer service-focused
Nice to have: Attention to detail, high level of skills with excel. Consistently demonstrates attention to detail, ability to prioritize tasks under pressure, and ability to escalate/ask questions.
Duties may include: Processing incoming and outgoing paperwork including mail and facsimiles; support client service associates and operational personnel; checking inbound client documents for accuracy, notating all activities on the account, and submitting accurate forms for final processing to service center; make outbound contact both in writing and verbally with clients concerning paperwork. Requires ability to define and prioritize project activities and follow-up on project progress; strong written and verbal communication skills, strong working knowledge and proficiency in the appropriate computer programs such as MS Word and database input is essential, knowledge of financial services field. Must be able to learn quickly and to engage in a number of detailed tasks at once. Must have strong flexibility in regard to the duties assigned and problem solving skills, be able to work independently.
All your information will be kept confidential according to EEO guidelines.
Summary
Assist with paperwork processing, client communication, and support operational tasks in finance.
Job title
Customer Support
Experience level
entry level
Industry
finance
Location requirements
Baltimore, MD, on-site, no remote work allowed
Salary
$16/hr
Visa sponsorship
H-1B sponsor history
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Baltimore, MD, USA