Entry Level Customer Support ($16/hr - USC & GC only)

Kellton Tech

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Baltimore, MD, us on site Until 8/21/2026 H-1B sponsor history First posted March 26, 2025 Last posted March 26, 2025
Job description

Finance

Top Skills:
1. Analytical Reasoning
b. Detailed & Organized
c. Customer service-focused

Nice to have: Attention to detail, high level of skills with excel. Consistently demonstrates attention to detail, ability to prioritize tasks under pressure, and ability to escalate/ask questions.

Duties may include: Processing incoming and outgoing paperwork including mail and facsimiles; support client service associates and operational personnel; checking inbound client documents for accuracy, notating all activities on the account, and submitting accurate forms for final processing to service center; make outbound contact both in writing and verbally with clients concerning paperwork. Requires ability to define and prioritize project activities and follow-up on project progress; strong written and verbal communication skills, strong working knowledge and proficiency in the appropriate computer programs such as MS Word and database input is essential, knowledge of financial services field. Must be able to learn quickly and to engage in a number of detailed tasks at once. Must have strong flexibility in regard to the duties assigned and problem solving skills, be able to work independently.

All your information will be kept confidential according to EEO guidelines.

About this role

Summary

Assist with paperwork processing, client communication, and support operational tasks in finance.

Job title

Customer Support

Experience level

entry level

Industry

finance

Location requirements

Baltimore, MD, on-site, no remote work allowed

Salary

$16/hr

Visa sponsorship

H-1B sponsor history

Management role

No

Skills & keywords

Required skills

analytical reasoningorganizationcustomer serviceexcelcommunicationMS Worddatabase

Preferred skills

attention to detailprioritizationproblem solving

Specializations

client serviceadministrationfinancial services
Locations

Structured locations inferred from the posting.

Baltimore, MD, USA

On-site City