Enforcement Detection Analyst, Trust and Safety, YouTube

About the Job

Fast-paced, dynamic, and proactive, YouTube’s Trust & Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust & Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.

Fast-paced, dynamic, and proactive, YouTube’s Trust and Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to belong, create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust and Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.

At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.

Responsibilities

• Develop and implement strategies and solutions to enforce YouTube content policies at scale. Leverage machine learning, as appropriate.
• Deliver improvements to our performance metrics based on understanding drivers of operations. Leverage programming skills to ensure that solutions fit within the current complex Product and backend infrastructures.
• Work closely with the Policy and Operations teams to understand the ever-changing policy enforcement landscape, and with Engineering teams to develop and test new features that address operational needs.
• Provide rapid incident response for abuse problems, operating independently. Analyze and draw conclusions on root-causes and define and implement mitigation steps.
• Deep understanding of the abuse landscape, covering key vectors including insights towards drivers/intention of the abuse (why), methods to acquire accounts, gaps in our enforcement (how) etc.

Qualifications

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
  
• 1 year of experience in data analysis, including identifying trends, generating summary statistics, and drawing insights from quantitative and qualitative data.
  
• 1 year of experience managing projects and defining project scope, goals, and deliverables.
  

Preferred qualifications:

• Experience or demonstrated interest in content policy or anti-abuse operations at scale.
• Ability to work with a variety of stakeholders to gather requirements, explain models and iterate to make improvements.
• Developed problem-solving and analytical abilities with a proven history of going above and beyond to make operational improvements and solve tough problems.
• Demonstrated written and verbal communication skills.