Employee Relations Partner | Full-time Days | Massena/Canton/Potsdam

Job Title: Employee Relations Partner

Location: Massena Hospital, Canton Office and Canton-Potsdam Hospital

Hours Per Week: 40

Schedule: Typically, Monday through Friday 8am to 4:30pm

Candidate will most often work from Massena Hospital and must have the ability to commute to the Canton Office and to Canton-Potsdam Office (20% travel approximately)

SUMMARY:

Under the supervision of the Director of Employee Relations, the Employee Relations Partner is responsible for coordinating a trusted relationships with the HR Strategy and Operations team, Labor Relations, Centers for Excellence, leadership, and legal at Rochester Regional Health (RRH). They will provide consultation and guidance to management and team members on a variety of issues, such as performance management, and policy interpretation, as well as conducts team member investigations, and recommends appropriate actions.

The Employee Relations Partner has a thorough understanding of and ensures compliance with all applicable policies, laws, and regulations, and promotes treatment of team members in a fair, respectful, and consistent manner aligned within the framework of our core business values and objectives.

RESPONSIBILITIES:

•  Lead and support employee relations investigations, conducting interviews, analyzing data, and preparing detailed reports with recommended actions to address and resolve sensitive HR issues.

• Provide expert guidance to leaders and managers, offering coaching on employee relations matters, fostering a positive work environment, and ensuring compliance with employment laws and company policies.

• Collaborate cross-functionally with HR leadership and Employee Relations Partners on complex cases, escalating concerns as needed and contributing to policy development and legal case management.

• Drive continuous improvement by monitoring ER metrics, identifying trends, streamlining processes, and participating in projects to enhance employee relations strategies and training initiatives.

REQUIRED QUALIFICATIONS:

• Bachelor's Degree

• Two years of progressive experience in Human Resources or five years of management, supervision, high-level project management experience in one or more functions of Human Resources, including employee relations and/or employee investigations.

For those hired on or after 01/1/2027:

• Bachelor’s Degree required, with a Bachelor’s Degree in Human Resources, Labor Relations, or related field preferred.

• Two (2) years of professional investigation experience involving workplace misconduct, employee relations, compliance, ethics, labor relations, human resources, law enforcement, regulatory, legal, or other fact-finding investigations; OR

• Two (2) years of progressive experience in Human Resources; OR

• Five (5) years of direct supervisory or management experience

​PREFERRED QUALIFICATIONS:

• PHR/SPHR or a similarly recognized certification related to Human Resources

EDUCATION:

LICENSES / CERTIFICATIONS: 

PHYSICAL REQUIREMENTS:

S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE:

$70,000.00 - $100,000.00Massena13662

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.