EMEA IFM Analyst

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

About JLL

We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.

We’re a Fortune 500 company. We work across 80 countries, in 280 different offices, with a team of over 77,000 individuals. And we look after a property portfolio of over 4bn square feet, all on behalf of our clients.

If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!

What this job involves

This role sits within a JLL team embedded with one of our largest tech clients, supporting the Integrated Facilities Management (IFM) program across the EMEA region. You will own the management, flow, and delivery of IFM data: building dashboards, designing data collection frameworks, and maintaining the reporting tools that drive operational decision-making. You will also work directly within the client's generative AI platform to build automations, AI agents, and applications that serve the wider operational team. The role reports to the Enablement Program Lead and works in collaboration with all IFM program verticals and operational teams on the ground.

What you'll do

• Build and maintain dashboards and reporting tools that track IFM performance metrics, service levels, and operational KPIs across the EMEA portfolio
• Design and own data collection frameworks, ensuring data flows from site-level operations into structured, validated, usable formats
• Conduct deep-dive analysis into operational data, identifying trends, root causes, and opportunities for service improvement
• Design and deploy AI-powered solutions within the client's generative AI platform: custom chat agents for self-service queries, automated workflows for recurring reporting, and lightweight applications for operational use
• Identify manual processes that can be automated or augmented through AI tooling, iterating on prompt design and workflow logic to improve output quality
• Provide ad hoc analytical support across facilities management topics: benchmarking, analysis, one-off reporting
• Build lightweight tools (forms, trackers, workflow applications) to improve data capture and reduce manual effort
• Ensure data stewards across the team understand their responsibilities and are delivering against them
• Act as the IFM data ambassador to global and cross-functional teams, ensuring regional needs are represented in enterprise-wide dashboards and tools
• Support headcount and budget planning cycles: gathering submissions, reconciling data against HR and finance records, and delivering forecasting outputs
• Maintain the regional IFM portfolio dataset with regular validation routines
• Own the delivery of recurring performance reporting (monthly, quarterly)

What we're looking for

Experience:

• Minimum 3 years of experience, preferably in a multi-cultural corporate environment
• Bachelor's degree in an analytical field (e.g. Engineering, Data Science, Business Intelligence), or equivalent practical experience
• Experience working across multiple stakeholder groups in a matrixed or regional structure is a strong plus

Skills:

• Fluent English. The team operates internationally on a daily basis
• Working proficiency in: Excel, an online spreadsheet platform (e.g. Smartsheet, Google Sheets), SQL, a BI visualisation tool (e.g. Tableau, Power BI, or Amazon QuickSight), and a programming language (e.g. Python, R, or Java)
• Knowledgeable in a variety of methods for querying, processing, analysing and presenting data
• Proficient in descriptive statistics (e.g. measures of distribution)
• Good understanding of data lineage: including sources of data, how metrics are aggregated, and how the resulting business intelligence is consumed, interpreted and acted upon by the business
• Ability to translate business requirements into functional reporting solutions. You are the bridge between operations and data
• Strong written and verbal communication; comfortable presenting data to non-technical audiences
• Familiarity with AWS services (e.g. Lambda, Redshift, S3) or ETL tools (e.g. Alteryx, Dataiku) is a plus
• Familiarity or strong interest in generative AI tooling: prompt design, workflow automation, and building AI-powered solutions that serve non-technical end users

Nice to be/have:

• Reprioritizing skills
• Ability to work under pressure
• Strong independent and team player
• Ability to take ownership
• You are curious about emerging technologies and actively seek to apply AI and automation to reduce repetitive work across the team

What you can expect from us

You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. We’ll offer you a competitive salary and benefits package.

Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...

Apply today!

Location:

On-site –Warsaw, POL

Job Tags:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.