Eligibility and Recruitment (ERSEA) Specialist

The ERSEA Specialist is responsible for the day-to-day implementation of eligibility, recruitment, selection, enrollment, and attendance processes, with a primary focus on intake completion, application processing, ChildPlus data entry, and waitlist management. 

This role plays a key function in supporting the program’s enrollment pipeline by ensuring families move efficiently from referral → intake → enrollment. The position also actively participates in community outreach and recruitment efforts, engaging directly with prospective families and community partners. 

The ERSEA Specialist ensures that all data is accurate, timely, and compliant with Head Start Program Performance Standards while identifying and communicating barriers impacting enrollment. 

Why You'll Love Riverside
We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Riverside was named a Boston Globe Top Workplace and a best-in-state employer by Forbes.  

Benefits include: 

• Comprehensive, high-quality health, dental, and vision insurance options
• Flexible Spending Accounts – both medical and dependent care
• Eleven paid holidays
• Separate accruals for vacation (increases with tenure), personal, and sick time
• Tax-deferred 403(b) retirement savings plan with employer match
• Employee Assistance Plan / Travel Assistance Plan
• Employee bonus for referrals resulting in hiring
• Discounts to movie theaters, sporting, and entertainment events
• Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee

Learn more about our benefits and culture:

Our Benefits

Our Culture

Hear what employees think about working for Riverside!