Economic Stability Supervisor

<br><div style="text-align: center"><img src="https://secure.neogov.com/images/AgencyImages/jobposting/1546/jobpostings/image/20260527124135_LDH Logo.png" alt="" style="width: 300px" class="fr-fic fr-dii"></div><br><p style="margin: 0; text-align: center"><span style="color: inherit">The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.</span></p><p style="margin: 0; text-align: center"><br></p><p style="margin: 0; text-align: center"><a href="https://ldh.la.gov/"><strong>Learn more about Louisiana Department of Health</strong></a></p><br><p style="margin: 0">Join the Economic Stability and Self-Sufficiency team as an <strong>Economic Stability Supervisor&nbsp;</strong>and lead the daily operations of a parish or district office serving individuals and families in need. This role oversees staff who deliver critical financial and supportive benefits through programs such as SNAP, FITAP, Kinship Care Assistance, and STEP. The position offers the opportunity to guide staff performance, ensure accurate and timely benefit delivery, and manage complex federal and state program requirements—making a direct impact on community well-being while supporting program integrity and compliance.</p><p style="margin: 0"><br></p><p style="margin: 0"><strong><span style="color: rgba(38, 122, 144, 1)">Please note: Applicants must clearly describe their experience with specific Economic Stability, Medicaid programs, etc. and/or identify the section or unit in which they performed economic stability social services work (e.g., SNAP/Economic Stability, Child Care Assistance Program, Strategies to Empower People, Family Independence Temp Assistance, Medicare/Medicaid, etc.) within their job duties. Failure to include this information may result in the application being deemed ineligible for further consideration.</span></strong></p><span style="color: inherit; font-style: normal; text-indent: 0">Six years of economic stability social services experience; OR</span><br style="color: inherit; font-style: normal; text-indent: 0"><br style="color: inherit; font-style: normal; text-indent: 0"><span style="color: inherit; font-style: normal; text-indent: 0">Six years of full-time work experience in any field plus three years of economic stability social services experience; OR</span><br style="color: inherit; font-style: normal; text-indent: 0"><br style="color: inherit; font-style: normal; text-indent: 0"><span style="color: inherit; font-style: normal; text-indent: 0">A bachelor's degree plus three years of economic stability social services experience; OR</span><br style="color: inherit; font-style: normal; text-indent: 0"><br style="color: inherit; font-style: normal; text-indent: 0"><span style="color: inherit; font-style: normal; text-indent: 0">An advanced degree in a social sciences field, business, public, or health administration plus two years of economic stability social services experience.</span><br style="color: inherit; font-style: normal; text-indent: 0"><br style="color: inherit; font-style: normal; text-indent: 0"><span style="color: inherit; font-style: normal; text-indent: 0">EXPERIENCE SUBSTITUTION:</span><br style="color: inherit; font-style: normal; text-indent: 0"><span style="color: inherit; font-style: normal; text-indent: 0">Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.</span><div>The official job specifications for this role, as defined by the State Civil Service, can be found <a href="https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=173100" target="_blank"><u>here</u></a>.</div><u>Job Duties:</u><br><div style="margin: 0"><ul style="margin-bottom: 3pt; margin-left: 0"><li style="margin: 0">Supervises Social Service Analysts and an Economic Stability Specialist, including staff training, performance management, leave approval, conflict resolution, and oversight of unit operations, which may span multiple parishes.</li><li style="margin: 0">Leads the resolution of client and staff disputes, complaints, and conflicts by conducting interviews, investigating issues, and ensuring timely and appropriate resolutions.</li><li style="margin: 0">Reviews cases and subordinate work for accuracy, timeliness, and completeness in determining eligibility for SNAP, FITAP, Kinship Care Assistance, and STEP program benefits.</li><li style="margin: 0">Ensures accurate data entry and case maintenance in the Louisiana Integrated Technology for Eligibility System (LITES), including verification, documentation review, and identification of error trends with corrective action implementation.</li><li style="margin: 0">Provides policy guidance and training to staff by maintaining up-to-date knowledge of program policies, interpreting procedures, coordinating with regional program specialists, and participating in required professional development and disaster readiness training.</li><li style="margin: 0">Compiles and analyzes statistical and management reports, supports administrative functions in the absence of the ES Manager, and builds partnerships with community providers to strengthen referral processes and expand client services.</li></ul></div><br><u>Position-Specific Details:</u><br><p style="margin: 0"><strong><span style="color: inherit">Location:</span></strong><span style="color: inherit">&nbsp;Medical Vendor Administration / Economic Stability / Statewide</span></p><p style="margin: 0"><strong><span style="color: inherit">Appointment Type: </span></strong><span style="color: inherit">This position may be filled as a<strong>&nbsp;</strong></span>Probationary appointment, Promotional appointment<em>,&nbsp;</em>Job appointment (temporary appointment that may last up to 48 months) &nbsp;or Detail to Special Duty&nbsp;</p><p style="margin: 0"><strong><span style="color: inherit">Cost Center: </span></strong><span style="color: inherit">3052130204</span></p><p style="margin: 0"><strong><span style="color: inherit">Position Number(s): </span></strong><span style="color: inherit">50689824</span></p><p style="margin: 0"><br></p><u>How To Apply:</u><br><p style="margin: 0">No Civil Service test score is required in order to be considered for this vacancy.</p><p style="margin: 0"><br></p><p style="margin: 0">To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.&nbsp;</p><p style="margin: 0"><br></p><p style="margin: 0"><strong>*</strong> Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). <strong>&nbsp;</strong>Resumes <u>will not</u> be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.</p><p style="margin: 0"><br></p><p style="margin: 0"><strong>For information on how to check your application status and understand status updates, please click&nbsp;</strong><a href="https://ldh.la.gov/assets/docs/hr/Forreferenceonly/LDH-Application-Status-Guide-4.2026.pdf"><strong>HERE</strong></a><strong>.</strong></p><p style="margin: 0"><br></p><p style="margin: 0"><u>Contact Information:</u></p><p style="margin: 0">Patricia Walker</p><p style="margin: 0"><a>[email protected]</a></p><p style="margin: 0"><span style="color: inherit">LA Department of Health (LDH)</span></p><p style="margin: 0"><span style="color: inherit">Division of Human Resources</span></p><p style="margin: 0"><span style="color: inherit">PO Box 4818</span></p><p style="margin: 0"><span style="color: inherit">Baton Rouge, LA 70821</span></p><p style="margin: 0"><span style="color: inherit">225-342-6477</span></p><p style="margin: 0"><br></p><p style="margin: 0"><strong><span style="color: inherit">This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218.&nbsp;</span></strong></p><p style="margin: 0"><br></p><p style="margin: 0">LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.&nbsp;</p><p style="margin: 0"><br></p><p style="margin: 0"><em><span style="color: inherit; font-style: normal">Information on the Louisiana Works, Louisiana Rehabilitation Services is available&nbsp;</span></em><a href="https://www.laworks.net/workforcedev/lrs/lrs_rehabilitation.asp"><strong><span style="color: inherit">here</span></strong></a><em><span style="color: inherit; font-style: normal">.</span></em></p><p style="margin: 0"><br></p><p style="margin: 0">LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.</p><br>