E-Commerce and Digital Marketing Assistant

Our client is an agile manufacturer and wholesaler of premium Australian pet treats. They supply major national retail pet stores and operate a rapidly growing direct-to-consumer e-commerce platform.

They are now seeking to hire an E-Commerce and Digital Marketing Assistant to manage day-to-day online operations and accelerate digital growth.

Job Responsibilities

E-Commerce and Marketplace Management

• Maintain product listings, web content, pricing updates, and promotions across Shopify, WooCommerce, and WordPress
• Support administration for Amazon Vendor Central and Mirakl marketplace platforms including catalogue updates and performance reporting
• Prepare regular e-commerce performance reports covering website sales, campaign activities, customer data, and paid media results

Digital Marketing and Campaign Execution

• Build and schedule targeted email marketing campaigns, audience segments, and automated flows using Omnisend or GetResponse
• Manage customer data list hygiene, segmentation, and reporting
• Support approved Meta and Google Ads campaigns through routine setup, ongoing optimization, reporting, and performance tracking
• Create basic visual campaign assets using Canva and maintain marketing promotional calendars

Sales and Administrative Support

• Conduct daily outbound calls to follow up with warm sales opportunities and ensure clients have received orders or product samples
• Assist with basic invoicing and purchase administration within Xero subject to onshore approval
• Provide general administrative and data entry support to the broader team

Requirements

• Proven professional experience managing e-commerce platforms including Shopify, WooCommerce, and WordPress
• Strong foundational knowledge of digital marketing principles across email marketing, paid ads, and social media platforms
• Demonstrated ability to compile and present data-driven e-commerce performance reports
• Comfortable making outbound phone calls to follow up on warm leads and customer orders
• Excellent written and verbal English communication skills with high proficiency

Nice-to-Have Skills

• Prior experience navigating Amazon Vendor Central or Mirakl marketplace ecosystems
• Familiarity with Xero software for basic financial administrative tasks
• Hands-on experience working with email marketing software like Omnisend or GetResponse
• Basic graphic design experience using Canva

Benefits

• Permanent work-from-home set-up
• Dayshift (Australian Eastern Standard Time business hours)
• Full-time job
• HMO (STAFF only)
• Annual leave
• 13-month pay
• With Government Mandated Benefits