Dynamics CRM – Business Analyst (Full Time)
TecTammina
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Required Technical Skill Set
Must-Have
• Very proficient on CRM Business Processes in Sales Force Automation , Marketing automation and Service management functionality
• Extremely good understanding of Microsoft Dynamics CRM 2011/2013 product ( entities , workflows and configuration )
• Excellent in communication, documentation and articulation skills
• Experience of functional analysis, gap-fit analysis and functional support
• Exposure to Dynamics CRM technical aspects esp. Javascripting, Installation
• Analyse client’s business requirements for CRM, perform Fit-Gap analysis and present functional solutions
• Prepare and maintain Functional Requirements document and Functional design document
• Coaching and guiding the development team on requirements and functional aspects
• Functional testing of the implemented CRM system
• Provide end user training
• Ensuring excellent Customer Satisfaction from Requirements and CRM Functional perspective
• Client facing, assertive, excellent communication
Job Status: Full Time
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Contact: 703-349-1004
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Summary
Analyze business requirements, perform fit-gap analysis, support CRM implementation, and train users.
Job title
Dynamics CRM – Business Analyst (Full Time)
Experience level
not specified
Industry
software
Location requirements
Santa Clara, CA, US; on-site work required
Salary
Not specified
Visa sponsorship
H-1B sponsor history
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Santa Clara, CA, USA