Dy. Operation Manager

Careers.bureauveritas.com

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Until 9/7/2026 10+ years exp First posted July 9, 2026 Last posted July 9, 2026
Job description

Major Responsibilities

  • Assigning Surveyors to various jobs based on job requirements matching competency. 
  • Effective utilization of the Surveyors.
  • Maintaining competency matrix of the Surveyors.
  • Monitoring of Surveyors, Contracts, etc. as per BV Procedures.
  • Identifying training needs and organizing training for the Surveyors.
  • Planning of resources required and assist the Head of Industry in over all resource planning (including Surveyors, IT Support, etc.)
  • Timely invoicing and collection of money receivables.
  • Complaint Management: monitoring quality of BV Services, reporting any client’s dissatisfaction / complaint and assisting in mitigating the same.
  • Assist Head of Industry for growth of industrial business

Criteria for Performance Evaluation (KPIs)

  • Perform & deliver to client as per contract and client expectations.
  • Build the team, mainly external consultants/sub-cons.

Professional Qualification

  • An Engineering Graduate with project management skills, with minimum 10 years of relevant experience.
  • Management degree will be an added advantage but not mandatory.
  • Knowledge of  QA/QC/QMS will be preferred

 

About this role

Summary

Oversee surveyor assignment, resource planning, client satisfaction, and business growth.

Job title

Dy. Operation Manager

Experience level

10+ years

Minimum experience

10+ years exp

Industry

higher education or professional services

Location requirements

candidate must be in India, remote work not specified

Salary

Not specified

Management role

Yes

Skills & keywords

Required skills

project managementresource planningclient managementtraining organization

Preferred skills

QAQCQMS

Specializations

project managementresource planningquality assuranceclient management
Locations

Structured locations inferred from the posting.

India

Work arrangement unknown Country