Durable Solutions Associate

August 22, 2026

D

Non Family with Residential Location

Addis Ababa,Eth Fed Dem Rep

GS6

General Service

Reason

Regular > Regular Assignment

2026-09-22

Durable Solutions Associate

Organizational Setting and Work Relationships
The Durable Solutions Associate reports to a more senior Durable Solutions or Protection colleague.

The incumbent is relied upon to contribute to the implementation of a durable solutions strategy. S/he works closely with protection, programme and field staff, contributes to fostering an environment to enhance partnerships is a critical element of the work, as are activities designed to strengthen the involvement of refugee communities and their hosts in the design and implementation of solutions strategies.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.

Duties
- Provide counselling to refugees and other persons of concern (POC) to identify the most appropriate durable solution and to enable them to make a well-informed decision.
- Interview candidates for voluntary repatriation and prepare documentation for their return, in line with Voluntary Repatriation SOPs.
- Interview and prepare Resettlement Referral Forms (RRF), in line with Resettlement SOPs.
- Interview candidates for local integration and prepare the appropriate documentation for onward submission to local authorities or partners, in line with Local Integration SOPs.
- Assist in updating the electronic database for resettlement, voluntary repatriation and local integration, in line with Standard Operating Procedures.
- Process documentation to ensure that POC receive the documents required for their durable solutions in a timely manner.
- Prepare statistical and ad-hoc reports to ensure accurate information is available and shared with relevant offices and partners.
- Interview and advise on the appropriate durable solution to be provided to POC.
- Prepare documents relating to durable solutions.
- Enter information into available database, in line with SOPs.
- Draft and submit reports relating to durable solutions.

- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
- Perform other related duties as required.

Minimum Qualifications

Education & Professional Work Experience
Years of Experience / Degree Level
For G6 - 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher

Field(s) of Education
Not applicable.

Certificates and/or Licenses
HCR Protection Induction Prog;
(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Essential
Not specified.
Desirable
Diverse field experience. Experience in interviewing.

Functional Skills
DM-Database Management
IT-Microsoft Office Productivity Software
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

• Relevant professional experience in promoting refugee and IDP protection and finding pathways to durable solutions through the following area: Economic Inclusion, livelihoods & Self-Reliance; Digital Inclusion and Innovation; National/International Financial Institutions; Private Sector Engagement and Government Liaison, amongst other related roles.
• Support the transition from humanitarian assistance to sustainable development outcomes by supporting the refugee inclusion/Makatet approach, promoting economic inclusion, livelihoods, digital inclusion, and partnerships with government, development actors, financial institutions, and private sector stakeholders to advance self-reliance and durable solutions for both refugees and IDPs community under field office Jigjiga.
• Lead or co-lead design and implementation of economic inclusion initiatives that enhance self-reliance and socio-economic integration of communities and identify and facilitate access to sustainable livelihood opportunities, including wage employment, self-employment, entrepreneurship, and market-based approaches.
• Represent UNHCR in relevant coordination forums, technical working groups, and stakeholder engagements related to livelihoods, economic inclusion, and development programming.
• Contributes to the development of strategies, concept notes, funding proposals, and partnership agreements related to economic inclusion and resilience programming.
• Work with parters and support assessments, mapping exercises, and analyses related to livelihoods, economic inclusion, financial inclusion, and market opportunities.
• Monitor and report on economic inclusion and self-reliance outcomes as part of durable solutions frameworks.
• Engage development partners, international financial institutions, UN agencies, NGOs, private sector and donors to promote self-reliance and economic inclusion for refugees.
• Facilitate and support inclusion coordination mechanisms that bring together humanitarian, development, and key relevant actors.
• Support initiatives that strengthen digital literacy, digital skills development, and access to digital technologies for displaced and vulnerable populations.
• Promote inclusion interventions that strengthen social cohesion, community resilience, and peaceful coexistence between refugees and host communities.
• Resource mobilization and development engagement: Experience in engaging with development actors, international financial institutions (IFIs), and the private sector, as well as both traditional and non-traditional donors. Align efforts with national resource mobilization strategies to secure funding and support for development initiatives in the Somali Region, including developing concept notes, funding proposals and networking.
• Promote sustainable programming aligned with GRC/CRRF principles and the Government of Ethiopia’s Global Refugee Forum (GRF) commitments, ensuring effective protection and durable solutions for refugees.
• Somali language (in addition to English is strictly required) and prior working experience in the Somali Regional State in any of the above standard/desirable capacities would be an asset.

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Operational context

Occupational Safety and Health Considerations:

To view occupational safety and health considerations for this duty station, please visit: https://wwwnc.cdc.gov/travel.

Nature of Position:

The Durable Solutions Associate reports to a Field Officer. The incumbent is relied upon to contribute to the implementation of a durable solutions strategy. Contributing to fostering an environment to enhance partnerships is a critical element of the work, as are activities designed to strength the involvement of refugee communities and their hosts in the design and implementation of solutions strategies.

Living and Working Conditions:

Jijiga is the capital city of the Somali Regional State of Ethiopia, with a population of about 500,000. It is situated at an elevation of 1,646 meters above sea level. It is located about 630 km east of the Capital City, Addis Ababa and about 80 km away from the border with Somalia (Somaliland).

Jijiga is a category D and non-family duty station, with relatively stable security environment and with minimal reported crimes within the city. However, given the Somali region’s proximity to the border with Somalia requires a sense of vigilance and alertness; UNDSS provides security advisories regularly to all staff in Jijiga and the surrounding locations to which adherence is expected. All UNHCR international staff are accommodated in the UNHCR Staff Compound (Guest House) in line with the policy on UNHCR-provided accommodation in the field. Security briefing is mandatory upon arrival at the compound. All travel itineraries should report to the UNDSS radio room before departure and continue reporting their position every 60 minutes, until back to the compound. Official working hours are Monday through Thursday:  08:00 – 12:00 and 13:00 – 17:00 hours; while on Fridays 08:00 – 13:30 hours.

Private and public hospitals and higher clinics are available in Jijiga. However, the medical facilities in the area are insufficient to treat complicated medical cases. The United Nations Health Care Centre (UNHCC) in Addis Ababa provides 24/7 health care services for eligible UN staff and their dependents in different specialized Medical Units. Jijiga city also has many markets, restaurants and shops, including small supermarkets, from where food and other household items can be purchased. Ethiopian Commercial Bank and many other private banks have established branches in Jijiga where financial services, including ATM machines, can easily be accessed.

Transportation in and out of Jijiga is usually done via Ethiopian Airline flights directly to Addis Ababa on an average of 5 to 7 flights per day, although road transport can also be used through buses that ply the Jijiga-Addis or Jijiga-Harar-Dire Dawa routes. However, road travel to Addis Ababa may not be encouraged as it takes a full day compared to the 1-hour flight. Official travel is arranged by the office through a recommended agent. 

Additional Qualifications

Skills

DM-Database Management, IT-Microsoft Office Productivity Software

Certifications

HCR Protection Induction Prog - UNHCR

Competencies

Accountability, Client & results orientation, Commitment to continuous learning, Communication, Organizational awareness, Political awareness, Stakeholder management, Teamwork & collaboration, Technological awareness

https://icsc.un.org/Home/SalaryScales

Compendium

Additional Information

Position is opened to ONLY Ethiopian nationals
Women are strongly encouraged to apply in order to promote gender-balance within UNHCR.
Candidates may be subjected to assessment (written or oral interview).

This position doesn't require a functional clearance