Doorways Case Worker

Why this role matters
The Salvation Army (Salvos) Doorways model of care provides holistic financial support to individuals and families seeking short term financial assistance and ongoing financial management support services. The Doorways Team provide person-centred trauma informed care, facilitate short-term financial assistance, and walk side-by-side with participants as they build the skills and knowledge to break the cycle of poverty.

About the role

As a Case Worker for our Doorways program, you will provide compassionate, person-centred support to individuals and families experiencing hardship or complex life challenges. Working collaboratively with clients, you will assess their needs, develop tailored support plans, and connect them with services that help improve their wellbeing and independence. This rewarding role offers the opportunity to empower people, foster hope, and create lasting positive change in their lives.

How you will make an impact

• Provide strengths-based case management, supporting community members to navigate challenges and achieve their goals
• Deliver early intervention support to individuals and families experiencing financial hardship, disadvantage or social isolation
• Advocate for community members and connect them with appropriate services, resources and support networks
• Build strong relationships with Church Officers, volunteers and local stakeholders to deliver an integrated and community-focused service

What you will bring

• Tertiary qualification in Social Work, Psychology, Community Services or a related discipline, or equivalent experience
• Experience in case management, community services or support-focused roles
• Strong interpersonal skills and the ability to build trusted relationships with individuals, families and community partners
• An understanding of financial hardship, social disadvantage and strengths-based, early intervention approaches
• A collaborative mindset and commitment to delivering person-centred support
• A current Working With Children Check.
• A genuine alignment with The Salvation Army's values of Integrity, Compassion, Respect, Diversity and Collaboration

If you're passionate about empowering people, strengthening communities and creating positive change, we'd love to hear from you. Submit your resume and cover letter outlining your experience and suitability for the role.
 

Together, we can help build stronger, more resilient communities where everyone has the opportunity to thrive.

Applications will be reviewed as received and will close once a suitable candidate has been identified.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration