Disputes Call Center Representative

Centralbancompany

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Jefferson City, MO, US Until 10/5/2026 First posted August 6, 2026 Last posted August 6, 2026
Job description

Central Bank is seeking candidates with a self-starter mentality, strong commitment to customer service, and the ability to solve challenging issues as they arise. As Disputes Call Center Representative you will work independently answering questions, giving explanations, and solving problems for customers. This role requires you to maintain a professional demeanor over the phone while answering calls from cardholders, CBC Bankers – regarding new and on-going debit/credit card disputes, filing Zelle Disputes, answering ACH and Zelle questions.

About this role

Summary

Handle customer disputes, answer banking questions, provide solutions over the phone.

Job title

Disputes Call Center Representative

Experience level

none

Industry

banking

Location requirements

Jefferson City, MO, USA; on-site role

Salary

Not specified

Management role

No

Skills & keywords

Required skills

customer servicecommunication

Preferred skills

None specified

Specializations

disputescall centercustomer servicebanking
Locations

Structured locations inferred from the posting.

Jefferson City, MO, USA

On-site City