Dispensary Agent

chicago, IL Until 10/3/2026 First posted March 26, 2025 Last posted August 4, 2026
Job description

POSITION

Dispensary Agent (Full-Time)

RESPONSIBILITIES

Dispensary Agents may be assigned to various shifts including Front Desk, Order Picking, and Sales Floor. Responsibilities in these roles include:

  • Management of lobby area, customer queue, ID verification, and intake of customers into the Sales Floor
  • Picking and fulfilling orders for customers, including compliance with State-required inventory tracking procedures
  • Answering customer questions about products and providing expert product advice as necessary to customers and patients at varying levels of familiarity with cannabis
  • Processing customers transactions and operation of the Point of Sale system

LOCATION

South Loop, Chicago

DESIRED EXPERIENCE

  • Retail or customer service experience preferred
  • Some experience and general familiarity with cannabis highly desirable
  • Experience working in a high-volume environment is a plus
  • Experience in any highly-regulated industry is a plus

OTHER REQUIREMENTS

  • Must be +21
  • Ability to be fingerprinted and pass the State's required background check for cannabis agents

BENEFITS

  • Comprehensive and ongoing training on all things cannabis
  • Health benefits (including dental, vision)
  • Retirement benefits
  • Community volunteering incentives
  • Product discounts
  • Cannabis-focused co-workers and culture

Note: We are a COVID-conscious company. We serve a large number of medical cannabis patients every day and adhere to public health guidance for the safety of our staff and our customers.

About this role

Summary

Assist customers with cannabis products, manage transactions, and ensure compliance in a retail setting.

Job title

Dispensary Agent

Experience level

none

Industry

healthcare

Location requirements

based in chicago, IL, remote not allowed

Salary

Not specified

Management role

No

Skills & keywords

Required skills

customer servicecash handlingID verificationpoint of sale

Preferred skills

retail experiencecannabis familiarityhigh-volume environment

Specializations

cannabiscustomer serviceretailregulationpoint of sale
Locations

Structured locations inferred from the posting.

Chicago, IL, USA

On-site City