Director - Small Business Site Marketing

egug.fa.us2.oraclecloud.com.CX_1

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Until 9/29/2026 10+ years exp First posted July 31, 2026 Last posted July 31, 2026
Job description

American Express Global Commercial Services (GCS) is the leading payments provider for businesses of all sizes, with Small Business representing our largest customer segment and a continued area of strategic investment. The Small Business Marketing (SBM) team is responsible for driving growth across the Small Business portfolio by acquiring new customers and deepening relationships with existing ones across our Card, Business Line of Credit, and Banking products. The organization is comprised of the Prospect, Customer Growth, Customer Activation, Customer Engagement, and Co-brand Marketing teams, working together to deliver innovative marketing strategies and exceptional customer experiences. The Director of Small Business Site Marketing will lead the digital acquisition strategy for the U.S. Small Business prospect website, overseeing the end-to-end customer shopping experience across americanexpress.com. This leader will define the strategic vision for how prospective customers d...

About this role

Summary

Lead digital acquisition and customer experience strategy for small business website

Job title

Director - Small Business Site Marketing

Experience level

senior level

Minimum experience

10+ years exp

Industry

financial services

Location requirements

Remote work allowed, location not specified

Salary

Not specified

Management role

Yes

Skills & keywords

Required skills

digital marketingcustomer acquisitionstrategyleadershipe-commerce

Preferred skills

data analysisSEOSEMUX design

Specializations

digital marketingcustomer acquisitione-commerce
Locations

Structured locations inferred from the posting.

No structured locations extracted for this role yet.