Director of Rooms

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Four Seasons Boston Until 8/22/2026 First posted May 27, 2026 Last posted May 27, 2026
Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

New England charm in the heart of historic Boston. Located alongside the Victorian brownstone homes of the Back Bay neighbourhood, Four Seasons Hotel Boston is the ideal base for exploring “America’s Walking City,” with top attractions just steps away. Follow the Freedom Trail, shop the renowned boutiques of Newbury Street or simply relax in your newly renovated room overlooking the historic Public Garden, Beacon Hill and the gilded dome of the State House.

The Role

The Director of Rooms at Four Seasons Hotels and Resorts is a key executive leader responsible for orchestrating a seamless, world-class guest experience from arrival to departure. In this role, you will oversee the strategic vision and daily operations of all Rooms Division departments, including Front Office, Housekeeping, Guest Services, and Spa.

As a champion of our Four Seasons service culture, you will mentor a diverse team, manage operational budgets, and drive consistent execution of our global brand standards.

Salary Range: $130,000 - $143,000

What to Expect from Your Work Experience

  • FREE Medical and Dental insurance for you and your eligible dependents.  

  • Have career growth opportunities both within Four Seasons Hotel Boston and worldwide with our company.

  • Get to experience other Four Seasons Hotels and Resorts through the complimentary room nights program.

  • Complimentary meals at our employee cafeteria.

  • 401k participation with company matching program.

  • Complimentary Life insurance.

  • Vacation & Paid Sick Time Off.

  • And much more!

Learn more about our property and what it is like to work at Four Seasons by visiting:

http://www.fourseasons.com/boston

https://www.facebook.com/FourSeasonsHotelBoston

https://www.twitter.com/FSBoston

http://jobs.fourseasons.com

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.facebook.com/FourSeasonsJobs

https://twitter.com/FourSeasonsJobs

We look forward to receiving your application!

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Under Massachusetts law, an employer may not require or demand, as a condition of employment, prospective employment or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law shall be subject to criminal penalties and civil liability.
About this role

Summary

Oversee front office, housekeeping, guest services, and spa operations

Job title

Director of Rooms

Experience level

senior level

Industry

hospitality

Location requirements

Based in Boston, remote work not specified

Salary

$130k–$143k

Management role

Yes

Skills & keywords

Required skills

team leadershipbudget managementguest service standards

Preferred skills

None specified

Specializations

guest experienceoperationsteam leadership
Locations

Structured locations inferred from the posting.

Boston, MA, USA

Work arrangement unknown City