Director of Operations / Integrator (Mid-Level Focus)
ONE2ONE Inc.
Apply to this jobDirector of Operations / Integrator (Mid-Level Focus)
✅ Do you love bringing clarity, consistency, and structure to fast-moving teams?
✅ Are you energized by solving problems and helping people work smarter, not harder?
✅ Do you thrive in a growing business where your work directly impacts results?
If that sounds like you, you may be our next Director of Operations / Integrator!
ONE 2 ONE is a fast-growing Managed Service Provider (MSP) that delivers IT and cybersecurity services to small and mid-sized businesses. We’re looking for a process-minded leader to partner closely with our CEO to strengthen operations, drive accountability, and create a foundation for scalable growth.
We operate on EOS (Entrepreneurial Operating System) and live by our Core Values:
- Lead with a Moral Compass
- Be Servant-Minded
- We Before Me
- Fail Fast, Grow & WIN!
What You’ll Do
- Build structure and consistency into day-to-day operations.
- Partner with leadership to turn vision into actionable priorities and measurable results.
- Improve processes and systems for communication, efficiency, and accountability.
- Support team leads with project tracking, reporting, and cross-department coordination.
- Identify opportunities for operational improvement through metrics and analysis.
Requirements
What We’re Looking For
- 5+ years of experience in operations, business management, or a similar leadership role.
- Experience in an MSP, IT services, or technical operations environment preferred.
- Strong problem-solving and organizational skills with a data-driven mindset.
- Excellent communication and collaboration abilities.
- Someone who loves creating clarity and helping others succeed.
Benefits
Why Join ONE 2 ONE
- Impactful Work: Directly shape the structure and efficiency of a growing business.
- Competitive Pay: $100,000–$130,000 base salary (DOE) + bonus potential.
- Ownership Opportunity: Participate in our Stock Appreciation Rights (SARS) program.
- Benefits: Health, dental, vision, PTO, 401k, and more.
- Collaborative Culture: Work in a supportive, growth-minded environment where teamwork and innovation thrive.
Ready to Help Build What’s Next?
If you’re ready to grow your career in operations and make a meaningful impact, we’d love to hear from you.
Apply now to join ONE 2 ONE and help us scale with purpose!
*To be considered for this role, please take this short 10-minute survey! ONE 2 ONE Inc.
Summary
Lead operational strategies, improve processes, and support growth in a tech-focused MSP.
Job title
Director of Operations / Integrator
Experience level
5+ years
Minimum experience
5+ years exp
Industry
software
Location requirements
Lancaster, PA; remote work not specified
Salary
$100k–$130k
Management role
Yes
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Lancaster, PA, USA