Director, Marketing & Customer Communications

San Diego, CA, US Until 10/9/2026 First posted August 10, 2026 Last posted August 10, 2026
Job description
Primary Purpose
Sets department strategy that shapes market perception and differentiates the organization, governing brand architecture and major partnerships. Steers communications through pivotal moments and invests in capabilities that sustain competitive advantage.

Duties and Responsibilities
  • Leads department-level communications strategy that shapes market perceptions and differentiates the organization.
  • Establishes brand architecture frameworks and governs portfolio relationships to maximize equity.
  • Orchestrates major sponsorships, partnerships, and media initiatives to elevate brand presence.
  • Transforms the advertising and marketing function through capability building, organization design, and platform investments.
  • Builds influential relationships with industry leaders and strategic partners to enhance authority.
  • Directs integrated communications during pivotal moments such as mergers, acquisitions, or major launches.
  • Sets forward-looking strategies that anticipate consumer expectations and technology evolution.
  • Counsels executive leadership on reputation management and narrative risk.
  • Performs other duties as assigned.
About this role

Summary

Leads marketing and communications strategy, manages brand, partnerships, and reputation.

Job title

Director, Marketing & Customer Communications

Experience level

senior level

Industry

marketing

Location requirements

San Diego, CA, USA; remote work not specified

Salary

Not specified

Management role

Yes

Skills & keywords

Required skills

strategybrand managementcommunicationspartnerships

Preferred skills

None specified

Specializations

brand managementcommunications strategypublic relationspartnerships
Locations

Structured locations inferred from the posting.

San Diego, CA, USA

Work arrangement unknown City