Director Engineering, Associate Experience, Amazon Customer Service

US, WA, Seattle Until 9/26/2026 10+ years exp First posted July 28, 2026 Last posted July 28, 2026
About this role

Summary

Lead engineering teams to improve customer experience and associate tools at Amazon.

Job title

Director Engineering, Associate Experience, Amazon Customer Service

Experience level

senior level

Minimum experience

10+ years exp

Industry

retail

Location requirements

Seattle, WA with remote options allowed

Salary

Not specified

Management role

Yes

Skills & keywords

Required skills

software engineeringleadershipcustomer experience

Preferred skills

None specified

Specializations

customer experiencesoftware developmentleadership
Locations

Structured locations inferred from the posting.

Seattle, WA, USA

Hybrid City