Director- Client Executive, Global Client Management

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.    

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.

We’re seeking a future team member for the role of Client Executive, Relationship Manager to join our Global Client Management team. This role is located in Tokyo, Japan – HYBRID.

Global Client Management (GCM) manage and enable the growth of the largest, most dynamic, fastest growing, and most strategic global client relationships. The team identifies major sales and partnership opportunities and drives growth and service delivery around “top of mind” strategic client management. Key to GCM’s success is delivering all BNY’s resources and capabilities across businesses and geographies, with a focus on growth and enhanced connectivity to the client C-suite and key influencers.

 

The GCM client’s are key in driving the bank's growth and corresponding revenue goals and objectives. The client accounts are significantly diverse and complex, requiring a high-level primary point of contact coordinating all relationship management activities across the enterprise. 

 

In this role, you’ll make an impact in the following ways: 

• Managing and driving growth for BNY’s most important local client relationships
• Working closely locally as well as connecting regionally and globally  
• Independently developing the enterprise-wide strategic plan for managing and growing existing client relationships, with a focus on revenue retention. 
• Identify opportunities to evolve client business for incremental account growth. 
• Serve in a consultative role to the client, advising the client’s top leadership (C-Suite) on the best way to achieve short- and long- term strategic objectives. 
• Oversight of individual business line and Bank-wide initiatives. 

 

To be successful in this role, we’re seeking the following: 

• 12+ plus years of work experience 
• Experience in financial services and / or custody preferably in business development, relationship management or account management 
• Bachelor's degree in business or a related discipline, or equivalent work experience required; 
• Fluent in English and able to conduct business in the Japanese language

At BNY, our culture speaks for itself. Here’s a few of our awards: 

• America’s Most Innovative Companies, Fortune, 2024
• World’s Most Admired Companies, Fortune 2024
• Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
• Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024
• “Most Just Companies”, Just Capital and CNBC, 2024
• Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
• Bloomberg’s Gender Equality Index (GEI), 2023

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. 

 

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.